Prescriber Outreach Pharmacy Technician

Strive Pharmacy • Mesa, AZ

10h • $18 - $20

About The Position

The Prescriber Outreach Pharmacy Technician is responsible for contacting provider offices to clarify prescription information. This role supports safe and accurate medication dispensing by ensuring all necessary details are confirmed and communicated clearly. It requires strong communication skills, attention to detail, and the ability to work within digital pharmacy systems.

Requirements

• An active Arizona State Technician license
• Previous experience working in a customer service or call center environment within the pharmaceutical or healthcare space
• Proficiency in basic math and general PC skills, including Microsoft Office, internet navigation, and email
• Excellent verbal and written communication skills
• High School Diploma or GED
• A clean criminal record with no felonies

Nice To Haves

• Current and valid PTCB (Pharmacy Technician Certification Board) certification is required.

Responsibilities

• Handle phone calls and make outgoing calls to assist patients and healthcare providers.
• Manage payments and maintain accurate financial records.
• Provide efficient solutions to inquiries about orders, including payment, shipping, and processing.
• Respond to text messages promptly for easy communication.
• Facilitate communication between pharmacists and technicians to ensure smooth patient care.

Benefits

• Strive Pharmacy provides a comprehensive benefits package that encompasses various perks such as employer paid healthcare coverage available after 30 days of employment, the choice of an FSA/HSA, a voucher for new hire scrubs (if applicable), parental leave, a 401(k) plan with matching contributions, and the benefit of weekends and holidays off.
• FREE COMPOUNDED MEDS to employees and immediate family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED