PreSales Systems Engineer (SLED)

Hewlett Packard Enterprise

2d • Remote

About The Position

PreSales Systems Engineer (SLED) This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Seeking a PreSales Systems Engineer (SLED). Responsible for defining, developing and supporting the sales process for technology and solutions with account teams. Engages in account transactions based on technical expertise required in specific deals/programs leveraging specialized knowledge base across multiple accounts. Focuses on area of technical expertise, e.g., specific products/areas within company’s global business units. Responsible for technical consulting work with customers in selling and supporting company products, services and systems, or software. Provides technical support in sales presentations, product demonstrations, and customer training. These jobs focus on selling to customers, typically through work that occurs outside HPE offices. Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. Exercises independent judgment within generally defined policies and practices to identify and select a solution. May seek advice to make decisions on complex business issues. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet a customer’s business needs. Creates and maintains effective customer relationships to secure customer satisfaction. Supporting customers within the local government and primary education industry. Technical Support Be the technical focal point of the Presales Team Provide guidance and support to our partners and customers on implementations of solutions Provide technical advice to the partner ecosystem and customers. Interact with the HPE Business Units and Support Operations. Opportunity analysis Gathers and assesses customer needs, both business and technical. Identifies related needs (lead generation, opportunity expansion). Identifies site-specific parameters and constraints that impact the solution. Identifies required project steps. Identifies likely problem areas that require attention. Identifies probable competition and product roll-out data/training needs. Solution Planning and Design Architects an appropriate technical solution to meet the customer’s requirements. Investigates and optimizes a solution’s fit to the requirements of an opportunity. Adapts solution design to new requirements. Establishes the validity of a solution and its components. Identifies the growth path and scalability options of a solution and includes these in design activities. Generates an implementation plan with timelines for the solution. Creates the appropriate test plan as required. Anticipates some of the potential challenges for the proposed project plan. Assesses likely competitive threats. Client/Customer Relationship Maintains excellent communications with customer management. Represents the company as a technical ally with customers; shares knowledge in area of expertise. Advances opportunities through the use of effective consultative selling techniques. Builds customer loyalty through being a trusted advisor. Partners effectively with others in the account to ensure problem resolution and customer satisfaction. Communicates and articulates the details of their component roles in a proposed customer solution. Team Collaboration Actively supports the account team with solution advice, proposals, presentations, and other customer communications. Transfers knowledge to Presales peers via contributing participation in education programs. Identifies overlooked opportunities within the account. Analyzes and provides support to deals in the pipeline where needed. Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design. Understands the roles and effectively engages other teams and resources within the company and partners. About you: Technical University or Bachelor’s Degree preferred. Typically, 2-3 years’ experience in technical selling and/or consultative selling. Experience in industry desired. Technical and/or solution experience in vertical industry preferred. How you'll make your own mark: Technical/Solution acumen Demonstrates a solid knowledge of the company’s breadth of solutions. Demonstrates technical capabilities in assigned area of specialization Awareness in competitive solutions knowledge. Demonstrates current understanding of technical innovations & trends and their impact on solving customer business problems. Has a high level understanding of the company product roadmaps for multiple Business Units. Has demonstrated hands-on level skills with some of the technology. Business acumen Understands and applies basic financial and accounting concepts as well as capital investment concepts and applies them appropriately in positioning proposed solutions. Applies understanding of the customer’s value chain and business requirements when designing and proposing solutions. Communicates the value of the solution in terms of financial return and impact on customer business goals Industry acumen. Solid level of industry acumen; keeps current with trends and able to converse with clients on issues and challenges. Solution selling Demonstrates solid questioning techniques and related communications skills with customer managers. Demonstrates understanding of the competition as well as good positioning & strategy. Join us and make your mark! Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity + 6 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates #sales Job: Sales Job Level: TCP_02 "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Annual Salary USD 91,000 - 209,500 in North Carolina This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 75%/25%." Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication. Hewlett Packard Enterprise Technology innovation that fosters business transformation. We Are In the Acceleration Business We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives. Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed. COVID Policy The health and safety of our team members, customers and partners is paramount at HPE. Accordingly, if applicable to the role you applied to, you must be fully vaccinated against COVID-19 by the employment start date where permitted by law. Exemptions based on medical, religious or other grounds will be processed and approved in accordance with local laws. Standards of Business Conduct (SBC) The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors. Read more about how we win the right way. Equal Opportunity Employer (EEO) Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law. Please click here: Equal Employment Opportunity. If you’d like more information about your EEO right as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law - Supplement E-Verify (US & PR only) HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information click here. You can also download the posters with information on legal rights and protection by clicking here and here. Accessibility Hewlett Packard Enterprise is committed to working with and providing reasonable accommodation to qualified, differently abled individuals. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please email [email protected]. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability. Disclosure of Sensitive Personal Data Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.

Requirements

• Technical University or Bachelor’s Degree preferred.
• Typically, 2-3 years’ experience in technical selling and/or consultative selling.
• Experience in industry desired.
• Technical and/or solution experience in vertical industry preferred.
• Demonstrates a solid knowledge of the company’s breadth of solutions.
• Demonstrates technical capabilities in assigned area of specialization
• Awareness in competitive solutions knowledge.
• Demonstrates current understanding of technical innovations & trends and their impact on solving customer business problems.
• Has a high level understanding of the company product roadmaps for multiple Business Units.
• Has demonstrated hands-on level skills with some of the technology.
• Understands and applies basic financial and accounting concepts as well as capital investment concepts and applies them appropriately in positioning proposed solutions.
• Applies understanding of the customer’s value chain and business requirements when designing and proposing solutions.
• Communicates the value of the solution in terms of financial return and impact on customer business goals
• Solid level of industry acumen; keeps current with trends and able to converse with clients on issues and challenges.
• Demonstrates solid questioning techniques and related communications skills with customer managers.
• Demonstrates understanding of the competition as well as good positioning & strategy.
• Accountability
• Active Learning
• Active Listening
• Assertiveness
• Bias
• Building Rapport
• Buyer Personas
• Coaching
• Complex Sales
• Creativity
• Critical Thinking
• Cross-Functional Teamwork
• Customer Experience Strategy
• Customer Interactions
• Design Thinking
• Empathy
• Financial Acumen
• Follow-Through
• Growth Mindset
• Identifying Sales Opportunities
• Industry Knowledge
• Intellectual Curiosity (Inactive)
• Long Term Planning
• Managing Ambiguity

Responsibilities

• Responsible for defining, developing and supporting the sales process for technology and solutions with account teams.
• Engages in account transactions based on technical expertise required in specific deals/programs leveraging specialized knowledge base across multiple accounts.
• Focuses on area of technical expertise, e.g., specific products/areas within company’s global business units.
• Responsible for technical consulting work with customers in selling and supporting company products, services and systems, or software.
• Provides technical support in sales presentations, product demonstrations, and customer training.
• Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet a customer’s business needs.
• Creates and maintains effective customer relationships to secure customer satisfaction.
• Supporting customers within the local government and primary education industry.
• Be the technical focal point of the Presales Team
• Provide guidance and support to our partners and customers on implementations of solutions
• Provide technical advice to the partner ecosystem and customers.
• Interact with the HPE Business Units and Support Operations.
• Gathers and assesses customer needs, both business and technical.
• Identifies related needs (lead generation, opportunity expansion).
• Identifies site-specific parameters and constraints that impact the solution.
• Identifies required project steps.
• Identifies likely problem areas that require attention.
• Identifies probable competition and product roll-out data/training needs.
• Architects an appropriate technical solution to meet the customer’s requirements.
• Investigates and optimizes a solution’s fit to the requirements of an opportunity.
• Adapts solution design to new requirements.
• Establishes the validity of a solution and its components.
• Identifies the growth path and scalability options of a solution and includes these in design activities.
• Generates an implementation plan with timelines for the solution.
• Creates the appropriate test plan as required.
• Anticipates some of the potential challenges for the proposed project plan.
• Assesses likely competitive threats.
• Maintains excellent communications with customer management.
• Represents the company as a technical ally with customers; shares knowledge in area of expertise.
• Advances opportunities through the use of effective consultative selling techniques.
• Builds customer loyalty through being a trusted advisor.
• Partners effectively with others in the account to ensure problem resolution and customer satisfaction.
• Communicates and articulates the details of their component roles in a proposed customer solution.
• Actively supports the account team with solution advice, proposals, presentations, and other customer communications.
• Transfers knowledge to Presales peers via contributing participation in education programs.
• Identifies overlooked opportunities within the account.
• Analyzes and provides support to deals in the pipeline where needed.
• Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design.
• Understands the roles and effectively engages other teams and resources within the company and partners.

Benefits

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees