PreSales Systems Engineer (SLED)

Hewlett Packard Enterprise•All, NC

37d•Remote

About The Position

PreSales Systems Engineer (SLED) This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Seeking a PreSales Systems Engineer (SLED) . Responsible for defining, developing and supporting the sales process for technology and solutions with account teams. Engages in account transactions based on technical expertise required in specific deals/programs leveraging specialized knowledge base across multiple accounts. Focuses on area of technical expertise, e.g., specific products/areas within company’s global business units. Responsible for technical consulting work with customers in selling and supporting company products, services and systems, or software. Provides technical support in sales presentations, product demonstrations, and customer training. These jobs focus on selling to customers, typically through work that occurs outside HPE offices. Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. Exercises independent judgment within generally defined policies and practices to identify and select a solution. May seek advice to make decisions on complex business issues. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet a customer’s business needs. Creates and maintains effective customer relationships to secure customer satisfaction. Supporting customers within the local government and primary education industry.

Requirements

Technical University or Bachelor’s Degree preferred.
Typically, 2-3 years’ experience in technical selling and/or consultative selling.
Experience in industry desired.
Technical and/or solution experience in vertical industry preferred.
Demonstrates a solid knowledge of the company’s breadth of solutions.
Demonstrates technical capabilities in assigned area of specialization
Awareness in competitive solutions knowledge.
Demonstrates current understanding of technical innovations & trends and their impact on solving customer business problems.
Has a high level understanding of the company product roadmaps for multiple Business Units.
Has demonstrated hands-on level skills with some of the technology.
Understands and applies basic financial and accounting concepts as well as capital investment concepts and applies them appropriately in positioning proposed solutions.
Applies understanding of the customer’s value chain and business requirements when designing and proposing solutions.
Communicates the value of the solution in terms of financial return and impact on customer business goals
Solid level of industry acumen; keeps current with trends and able to converse with clients on issues and challenges.
Demonstrates solid questioning techniques and related communications skills with customer managers.
Demonstrates understanding of the competition as well as good positioning & strategy.
Accountability
Active Learning
Active Listening
Assertiveness
Bias
Building Rapport
Buyer Personas
Coaching
Complex Sales
Creativity
Critical Thinking
Cross-Functional Teamwork
Customer Experience Strategy
Customer Interactions
Design Thinking
Empathy
Financial Acumen
Follow-Through
Growth Mindset
Identifying Sales Opportunities
Industry Knowledge
Intellectual Curiosity (Inactive)
Long Term Planning
Managing Ambiguity

Responsibilities

Be the technical focal point of the Presales Team
Provide guidance and support to our partners and customers on implementations of solutions
Provide technical advice to the partner ecosystem and customers.
Interact with the HPE Business Units and Support Operations.
Gathers and assesses customer needs, both business and technical.
Identifies related needs (lead generation, opportunity expansion).
Identifies site-specific parameters and constraints that impact the solution.
Identifies required project steps.
Identifies likely problem areas that require attention.
Identifies probable competition and product roll-out data/training needs.
Architects an appropriate technical solution to meet the customer’s requirements.
Investigates and optimizes a solution’s fit to the requirements of an opportunity.
Adapts solution design to new requirements.
Establishes the validity of a solution and its components.
Identifies the growth path and scalability options of a solution and includes these in design activities.
Generates an implementation plan with timelines for the solution.
Creates the appropriate test plan as required.
Anticipates some of the potential challenges for the proposed project plan.
Assesses likely competitive threats.
Maintains excellent communications with customer management.
Represents the company as a technical ally with customers; shares knowledge in area of expertise.
Advances opportunities through the use of effective consultative selling techniques.
Builds customer loyalty through being a trusted advisor.
Partners effectively with others in the account to ensure problem resolution and customer satisfaction.
Communicates and articulates the details of their component roles in a proposed customer solution.
Actively supports the account team with solution advice, proposals, presentations, and other customer communications.
Transfers knowledge to Presales peers via contributing participation in education programs.
Identifies overlooked opportunities within the account.
Analyzes and provides support to deals in the pipeline where needed.
Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design.
Understands the roles and effectively engages other teams and resources within the company and partners.

Benefits

Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume