Presales Solutions Engineer - Network
About The Position
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Presales Solutions Engineer - Network will work alongside Architects as a network expert supporting account teams, customers, and go-to-market initiatives. The Solutions Engineer will take a consultative approach and lead discussions with clients regarding Network platforms, understand how technology enables business, and recognize opportunities for the company. This position is remote in the Indianapolis, IN area with a Home Office setup as determined by SHI management.
Requirements
- Strong knowledge of technical network solutions including route/switch, LAN, WAN, SD-WAN, cloud edge, virtual networking, secure access, and network visibility - Intermediate
- Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
- Expertise with similar products and solutions from other vendors such as Aruba, Juniper, HPE, Arista, etc - Intermediate
- Experience with software-defined networking technologies including SDDC, SD-WAN, SASE, SSE, etc - Intermediate
- Completed Bachelor’s Degree or relevant work experience required
- Minimum 2 years of experience with Cisco networking products, including switches, routers, wireless, Nexus, and Meraki, and familiarity with Cisco Commerce Workspace (CCW)
- Ability to travel to SHI, Partner, and Customer Events
Nice To Haves
- Advanced Certifications such as CCIE, CCNP, JNCIE, JNCIP, CASX, ACSP
Responsibilities
- Collaborate with account teams in understanding the maturity levels of customer environments through review and evaluation of Network technologies, consumption, implementations, and processes
- Strengthen our technical relationships with original equipment manufacturers (OEMs), strategic and emerging partners, and key partners
- Educate and develop sales teams on Network solution selling and key technologies through 1x1 training, team training, and company training
- Conduct product training and positioning for the Sales team and customers
- Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.
- Design and propose tailored infrastructure solutions that align with customers' business objectives.
- Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information.
- Provide product training and technical education to the sales team and customers.
- Act as a trusted IT advisor for customers, partnering with Field Account Executives.
- Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
- Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.
- Develop solutions that fit customers’ needs and budgets through strategic planning.
- Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.
- Educate and develop sales teams on technical selling, product training, services, and technology trends.
Benefits
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
