Presales Solution Consultant

Loyalty Juggernaut, Inc

3d • Remote

About The Position

We are seeking dynamic Pre-Sales Solutions Consultants with prior experience in CRM, digital marketing, and loyalty programs, who can deliver compelling solution demonstrations and clearly articulate the business value and benefits of loyalty solutions to clients. This is a high-impact, customer-facing individual contributor role that works closely with Sales, Product, and Customer Success teams to drive large enterprise deals across various industries.

You’ll support sales cycles by:
Learning the GRAVTY platform
Delivering engaging demos tailored to each prospect
Discover client needs and pain points and translating those into relevant use cases and configurations in the product
Establish preference for our solutions with customers
This is an ideal role for someone with 3+ years of experience in solution presales who has strong communication skills, high energy, and a genuine hunger to learn enterprise software and the loyalty space.

Requirements

• Bachelor’s degree: Business, Marketing, Information Systems, Engineering, or similar.
• Pre-Sales Expertise: Proven ability to perform product and technology demonstrations, positioning complex solutions to both technical and business audiences.
• Consultative Approach: Strong experience engaging clients in a consultative, value-based manner, identifying needs, and demonstrating how solutions address those needs.
• Experience in SaaS, CRM, or digital marketing technology, with deep understanding of customer engagement, data-driven marketing, and loyalty program strategies.
• Relationship Management: Demonstrated ability to build and maintain strategic relationships with clients and partners, including executive-level stakeholders.
• Business Acumen: Comfortable supporting sales cycles, including opportunity qualification, forecasting, and driving adoption of solutions.
• Excellent verbal and written communication skills with the ability to translate technical capabilities into business value for clients.
• Highly organized, data-driven, and able to manage multiple client engagements and internal stakeholders simultaneously.
• Flexible and proactive, capable of collaborating across teams and adapting to evolving business priorities.
• Proven track record of adapting to new technologies/solutions and learning quickly.
• High energy, coachable, and hungry to learn both the product and the loyalty industry.
• Skilled in basic tools: PowerPoint/Keynote, Excel, and modern web apps.

Responsibilities

• Deliver compelling live and virtual demonstrations of the GRAVTY platform to prospects and partners.
• Help turn complex capabilities into clear, client-relevant stories and use cases.
• Participate in discovery calls and workshops with prospects.
• Ask thoughtful, structured questions to understand their current programs, technology stack, and pain points.
• Capture and document requirements so sales, product, and delivery teams are aligned.
• Work with sales and product teams to map client needs to GRAVTY features and configurations.
• Help create simple solution outlines, demo scripts, and “day in the life” flows that bring the platform to life for each prospect.
• Configure demo environments with relevant data, offers, and journeys ahead of key meetings.
• Keep demo scenarios fresh, realistic, and aligned to target industries (airlines, hotels, retail, banking, etc.).
• Assist with RFP responses, presentations, and product sections of proposals.
• Provide feedback from the field to product and marketing on what prospects are asking for and how competitors are positioning themselves.
• Maintain competitive intelligence (battlecards, objection handling, differentiators) for GTM effectiveness
• Stay current on new GRAVTY releases and features; become a go-to person for “how it works” in specific areas.
• Build a working understanding of loyalty mechanics, martech stacks, and adjacent technologies.

Benefits

• Learn fast, grow fast: You’ll get hands-on exposure to enterprise deals, senior clients, and real-world use cases.
• Cutting-edge product: Work with a modern, AI-driven, market leading loyalty platform that’s being recognized by top analyst firms.
• Hybrid role: Mix of product, client interaction, storytelling, and solutioning—perfect for someone who wants more than a pure “sales” or pure “technical” role.
• Impact and visibility: As one of the first presales hires in the U.S., you’ll help shape how we run demos, discovery, and solution presentations going forward.
• Global exposure: Collaborate with colleagues and clients across North America, EMEA, APAC, and LATAM.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level