Presales Solution Architect

Defined.ai

69d

About The Position

Defined.AI leverages the power of a global crowd to provide some of the world’s biggest companies with the high-quality data they need to power their artificial intelligence. We’re instrumental to the progression and development of artificial intelligence and we couldn’t be prouder or more inspired to be involved in an industry that is changing the world. From a personal point of view, we’re a group of big thinkers, high achievers and creative problem solvers. We bond over our shared love of software engineering, data science, and strong coffee. We like online gaming, running marathons, and team drinks. We celebrate authenticity and diversity and we’re invested in what we do. Our mission? World domination, obviously!

Requirements

• Minimum 3 years of experience in relevant roles.
• Higher education in a relevant field.
• Excellent written and verbal communication skills (fluency in English is a must).
• Proficiency in Microsoft Excel.
• Ability to estimate contributor hours, pricing, time on task, and gross margins based on project scope and constraints.
• Ability to design custom workflows using a crowd or human/service based solution (automated and manual).
• Ability to translate client requirements into technical workflows; skilled in creating scalable, cost-effective project solutions tailored to use case needs.
• Ability to collaborate with project managers, linguists, engineers, and QA leads to ensure solutions are technically sound and logistically feasible.
• Ability to work in a collaborative environment in different time zones and out of working hours when needed.

Nice To Haves

• Expertise in the full lifecycle of data for training AI models such as sourcing, ingestion, annotation, QA, and delivery.
• Experience working with and understanding the basic needs of tasks such as data collection for training AI models, transcription, entity recognition, classification, or fine tuning LLMs using a crowd solution.

Responsibilities

• Support pre-sales effort for data collection, annotation and evaluation projects, as well as end-to-end solutions.
• Collaborate with clients to identify business challenges and provide appropriate solutions.
• Translate client use cases into data requirements and AI solutions.
• Skilled at communicating technical and operational aspects of a solution to clients, internal teams, and external vendors in clear, concise language.
• Setting up costing / pricing for the proposed solutions.
• Support the sales team in closing deals by gaining the clients trust with your deep knowledge and clear solutions.
• Be the creator and owner of the Solution Architecture document and related artifacts.
• Suggest improvements to the Defined.ai product lines based on your insights, client requests and feedback.
• Develop and present pricing models using Excel for various service offerings.
• Conduct cost analysis reviews, taking into account staff capacity, project management plans, timelines, and gross margin targets.
• Document workflows and build reusable solution templates for scaling or handing off to operations teams.

Benefits

• Flexible working schedule and hybrid model.
• Excellent career development opportunities in a high growth company.
• Culture of feedback and continuous improvement.
• An international and diverse team with more than 30 nationalities.
• Continuous training opportunities including workshops and access to Coursera.
• Fun team activities and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees