Presales Manager - Hybrid Infrastructure - Central Region

CDW•Winnipeg, MI

32d•$121,450 - $170,010•Hybrid

About The Position

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary: The Presales Manager - Hybrid Infrastructure will lead a team of technical presales professionals focused on delivering innovative Hybrid Infrastructure solutions in the Central region. This role will manage day-to-day operations of the presales team, coach team members to perform at a high level, and collaborate closely with Sales, Solutions Architects, and Services teams to drive customer success and revenue growth. This role plays a key role in developing and executing go-to-market initiatives, managing pipeline health, and ensuring the technical presales team is aligned with business priorities.

Requirements

Bachelor’s degree and 7+ years of experience delivering large-scale, enterprise-class technical solutions. Or, 11+ years of equivalent experience.
1+ year of experience in a team lead, technical mentorship, or informal management role.
Strong understanding of presales processes, solution development, and customer engagement strategies.
Demonstrated ability to coach and mentor technical professionals.
Excellent verbal and written communication skills, with a strong ability to explain technical concepts to business stakeholders.
Experience collaborating with cross-functional teams, including Sales and Services, to drive outcomes.
Experience with opportunity pipeline tools (e.g., Salesforce) and familiarity with forecasting and reporting practices.
Ability to adapt to changing priorities in a fast-paced environment and help teams navigate ambiguity.

Nice To Haves

Prior experience in a formal people management role is a plus.
Background in hybrid infrastructure, cloud, data, AI, or software engineering is highly desirable.

Responsibilities

Lead and manage a team of presales engineers supporting Hybrid Infrastructure opportunities.
Conduct regular performance check-ins, provide coaching and mentorship, and support professional development.
Set clear individual and team expectations, drive accountability, and celebrate successes.
Partner with account teams to support sales cycles by providing technical expertise and crafting solution strategies tailored to customer needs.
Review and enhance technical proposals, presentations, and demonstrations to ensure they align with business outcomes.
Participate in high-impact customer engagements and help drive alignment with customer technical stakeholders.
Monitor presales activities and engagement across active opportunities to ensure strong coverage and quality support.
Provide feedback on opportunity qualification and help accelerate deal velocity through strategic resource alignment.
Track KPIs, metrics, and reporting in support of accurate forecasting and pipeline visibility.
Collaborate cross-functionally with Sales, Professional Services, Practice Leaders, and other internal stakeholders to drive presales excellence and deliver seamless customer experiences.
Help implement presales best practices and standard operating procedures.
Contribute to GTM initiatives, including solution packaging, messaging, and enablement.
Identify gaps in tools, processes, or training and proactively recommend solutions.
Stay informed on emerging technologies and industry trends relevant to digital experience, cloud, data, AI, and software engineering.
Support the upskilling of team members to ensure technical capabilities align with evolving market demands.