Presales Engineer

Motorola Solutions • Raleigh, NC

113d • $100,000 - $115,000 • Remote

About The Position

The Presales Engineer is responsible for managing presales opportunities and implementation of the identified complex projects. The position of the Presales Engineer is to work independently and in partnership with the Public Safety teams to provide technical responses for budgetary, sole source, and competitive bid responses within a clearly defined time period. The Presales Engineer acts as the owner of the technical solution for a customer design. The position requires the ability to analyze and design complex solutions that meet the customer's needs. The Presales Engineer will also be responsible for deploying customer evaluations and demoing all Motorola Solutions products.

Requirements

• 5 years of Public Safety software application system implementation experience
• Computer hardware sizing, configuration and implementation experience
• TCP/IP computer networking and design experience
• Ability to pass a background check and/or security clearance for a customer as necessary
• Experience reading and writing interface requirements
• Wireless Networking (WLAN) background
• LTE Network Modem/Router background (Sierra products a plus)
• Basic knowledge of License Plate Recognition (LPR)
• Technical writing experience and the ability to deliver technical information to a nontechnical audience
• Basic knowledge of Radio Voice Communications Networks
• Basic knowledge of Motorola Solutions Public Safety Applications
• Knowledge of Public Safety operations
• Virtual system implementation and design including both server and desktop virtualization
• Windows Server (OS, SQL) familiarity
• VMWare familiarity

Responsibilities

• Responsible for being the technical solution owner of budgetary, competitive, and sole source proposal responses
• Assists in providing point by point technical responses to Request for Proposal (RFP) and Request for Information (RFI) responses
• Provide hardware and software recommendations based on customer requirements
• Provide solutions description and system configuration diagrams
• Provide bill of material for software, hardware, and non-standard third party applications
• Identify interface requirements and solicit system implementation team for design
• Conduct customer facing technical requirements discovery sessions for estimation and configuration (Conference Call or In Person)
• Builds relationships with sales, internal engineering, system integration, proposal, pricing, and key technical subject matter expert teams within the organization
• Work with the customer and the sales team to deploy product evaluations as necessary
• Ability to provide customer product training (both in-person and virtual)

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree