(USA) Prepared Food Lead

Walmart•Frederick, MD

1d•Onsite

About The Position

As a Prepared Foods and Café Department Lead, you will drive sales in your area and supervise a team of hourly associates responsible for creating and serving meals to members. This role requires modeling expertise in Prepared Foods and Café, collaborating with other team leaders to meet member expectations, and contributing to the overall success of the club. Key aspects include maintaining in-depth knowledge of business operations, ensuring compliance with quality and safety standards, managing production, and leveraging digital tools to enhance sales and associate engagement. The Lead is also responsible for talent development, training, and fostering a positive work environment that aligns with company values of respect, integrity, customer service, and continuous improvement.

Requirements

6 months experience in a fresh production department or 6 months experience supervising a team
Successfully complete all job required trainings and assessments within a prescribed time period
Must be 18 years of age or older

Nice To Haves

Supervising a team
Food Handler Certification (Food Safety)

Responsibilities

Drive sales in your area
Supervise your team of hourly associates who create and serve meals to our members
Model expertise in Prepared Foods and Café
Work collaboratively with other team leaders to ensure the total club meets the member’s expectations
Supervise the team within all prepared foods departments (e.g., café, rotisserie, prepared foods) by facilitating rotations through different fresh areas and managing members' needs to deliver on the business plan and contribute to the overall success of your club
Communicate the goals of the department
Execute company programs
Adhere to policies
Be an advocate for the member, the associate, and the company
Maintain an in-depth knowledge of business on the floor and backroom operations by ensuring the prepared foods area meets company and regulatory standards for quality, inventory, production, sanitation, equipment usage, safety, and compliance
Manage seasonality in terms of production, understanding new products, recipes, processes, and production specifications
Prioritize time between areas
Collaborate with associates and third parties, ensuring the team has resources to do their job effectively, sharing knowledge, and training the team
Leverage digital tools to plan for and drive sales, improve the shopping experience, and elevate associate engagement
Utilize handheld technology to make immediate business decisions related to production, training, and product quality
Adopt new tools and encourage others to use them
Drive the business results, ensuring commitment to operational excellence
Plan for profitability
Maintain a neat, clean, and safe work area in the prepared foods area
Ensure appropriate staffing levels and accurate audit and compliance standards
Produce and display merchandise according to the merchandise layout plan
Engage with other departments and third-party business partners (e.g., maintenance personnel, suppliers, equipment vendors) to ensure operational continuity
Teach and train the team by identifying training needs, providing and developing necessary skills to deliver high-quality products to the members
Encourage career growth for team members
Source new talent internally and externally to work on the team
Develop, communicate, and implement processes and practices to meet business needs by collaborating with managers, coworkers, customers, and other business partners
Analyze and apply information from multiple sources
Monitor progress and results
Identify and address improvement opportunities
Demonstrate, promote, and support compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices
Implement related action plans using the Open Door Policy
Assist management with correcting ethical and compliance issues and problems
Lead and participate in teams by using and sharing resources, information, and tools
Determine customer needs and business priorities
Coordinate and execute work assignments
Provide advice, feedback, and support to ensure timelines and work quality are achieved
Model and help others with how to adapt to change or new challenges
Embrace differences in people, cultures, ideas, and experiences
Create a workplace where associates feel seen, supported, and connected through a culture of belonging
Create opportunities for all associates to thrive and perform
Help to attract the best talent
Work as a team, build strong and trusting relationships
Communicate with impact, energy, and positivity to motivate and influence
Strengthen the team by helping, developing, and mentoring others
Recognize others' contributions and accomplishments
Maintain and promote the highest standards of integrity, ethics, and compliance
Model the Walmart values to support and foster our culture
Hold oneself and others accountable
Support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent
Deliver results while putting the customer first
Make decisions based on reliable information
Balance short and long-term priorities and consider how own work impacts the team's ability to deliver on our purpose for all stakeholders
Display curiosity and a desire to learn
Take calculated risks and demonstrate courage and resilience
Drive continuous improvements, be open to and use new technologies and skills, and support others through change

Benefits

Competitive pay
Performance-based bonus awards
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.