Preparatioon Cook

American Addiction Centers•Winston-Salem, NC

1d•Onsite

About The Position

This role is for a full-time Preparatioon Cook within the Food and Nutrition Department at Wake Forest Baptist Medical Center, which is part of Advocate Health. Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed by the combination of Advocate Aurora Health and Atrium Health. It serves nearly 6 million patients across 69 hospitals and over 1,000 care locations, employing 155,000 teammates. The position involves contributing to overall positive patient and customer satisfaction, maintaining high sanitation standards (aiming for 97% or better from the Health Department and a double gold rating from NSF), and ensuring Sodexo standards are consistently met. The cook will monitor product quality, ensure recipe compliance, meet productivity and delivery schedules, and adhere to all workplace safety and sanitation rules. Responsibilities also include completing required training (in-service, job-specific, Compliance, HIPAA, TJC/OSHA), participating in performance improvement initiatives, working as a team player, minimizing product waste, controlling costs, and properly utilizing and maintaining equipment. The role requires following portion control guidelines, managing food and supplies, and accurately completing all required HACCP and brand documentation. The cook may also assume the role of Team Leader in their absence, maintaining an orderly and sanitary work area and resolving issues with employees, customers, or department concerns. Advocate Health emphasizes a commitment to equitable care, clinical innovation, and offers a comprehensive suite of Total Rewards for its teammates.

Requirements

Must be fluent in English.
Have basic math and computer skills.
Able to follow detailed instructions.
Knowledge of food service equipment, preparation, service, and safety.
Ability to work independently and efficiently, taking necessary initiative to solve problems.
Ability to adjust to the needs of the department.
Desire to achieve high customer service standards.
Ability to work weekends and holidays.
Ability to communicate with a wide variety of people including patients, visitors, hospital staff and managers.

Nice To Haves

High School diploma or GED equivalent.
Two years' experience in food services, in a medical environment.

Responsibilities

Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments.
Maintains a double gold rating from NSF.
Ensures that Sodexo standards are being met consistently.
Department maintains a minimum average Gold Check score of silver.
Monitors quality of product at stations, ensures recipe compliance and adherence to departmental guidelines.
Ensures productivity, delivery schedules, serving line start times and schedules are met.
Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment.
Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training.
Participates in department's performance improvement initiatives.
Works as a team player and provides support to other Food and Nutrition Services departments as requested by management.
Minimizes product waste and controls cost.
Ensures equipment and supplies are properly utilized, maintained, and handled properly to avoid breakage.
Follows portion control guidelines and manages food and supplies.
Ensures all required HACCP and required brand documentation is completed accurately.
Assumes role of Team Leader in their absence by maintaining work area in an orderly and sanitary manner according to policy; compliance with departmental and/or brand standards.
Resolves issues or concerns with employees, customers and/or department issues; provides assistance as deemed necessary.

Benefits

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
Premium pay such as shift, on call, and more based on a teammate's job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Paid Time Off programs.
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits such as adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.