Preoperative Readiness Center Clerk, Full time, 7:30am-4pm
About The Position
The Preoperative Readiness Center Clerk works under general supervision to support front office operations while coordinating referrals, authorizations, scheduling, and preoperative readiness activities for surgical and procedural patients. The position verifies insurance eligibility, obtains authorizations, coordinates required testing and medical clearances, and communicates with patients and care teams to ensure completion of preoperative requirements. This role helps ensure patients are optimized and prepared for surgery, supports efficient clinic workflow, and maintains accurate documentation in electronic systems. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.
Requirements
- Knowledge of computerized practice management systems and electronic health record systems
- Proficiency in Microsoft Office programs
- Knowledge of medical terminology
- Excellent telephone management and customer service skills
- Strong organizational and prioritization skills
- Ability to meet time-sensitive requirements related to patient care and surgical scheduling
- Ability to independently identify and solve problems
- Strong interpersonal communication and liaison skills
- Detail-oriented with strong follow-through
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
