About The Position

The Preoperative Readiness Center Clerk works under general supervision to support front office operations while coordinating referrals, authorizations, scheduling, and preoperative readiness activities for surgical and procedural patients. The position verifies insurance eligibility, obtains authorizations, coordinates required testing and medical clearances, and communicates with patients and care teams to ensure completion of preoperative requirements. This role helps ensure patients are optimized and prepared for surgery, supports efficient clinic workflow, and maintains accurate documentation in electronic systems. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Responsibilities

  • support front office operations
  • coordinating referrals
  • coordinating authorizations
  • scheduling
  • coordinating preoperative readiness activities for surgical and procedural patients
  • verifies insurance eligibility
  • obtains authorizations
  • coordinates required testing and medical clearances
  • communicates with patients and care teams to ensure completion of preoperative requirements
  • ensure patients are optimized and prepared for surgery
  • supports efficient clinic workflow
  • maintains accurate documentation in electronic systems
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