Prenatal Case Manager

Family Health Centers of San Diego•San Diego, CA

13d•$24 - $29

About The Position

Family Health Centers of San Diego (FHCSD) is looking for a Prenatal Case Manager to support our Prenatal patients by coordinating patients' care plans. Case management includes client enrollment, orientation, patient assessment, appointment follow-ups, and ensuring documentation is complete and accurate. You support the mission of FHCSD by ensuring our Prenatal clients and their families experience excellent customer service and fully utilize available services. You have a passion for community health care, for serving the medically underserved, and you understand how important quality prenatal care is for both mothers and infants.

Requirements

Bachelor's degree in Health Science or Social Science field preferred.
High school diploma or GED equivalent required.
Medical Assistant diploma or LVN desirable.
1 year experience in perinatal or women's health care preferred.
Bilingual English/Spanish required.

Responsibilities

Assists in patient flow.
Ensures that test results and referrals are given to appropriate team members and accurately recorded.
Reviews medical records prior to appointments to ensure completion and accuracy.
Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards.
Ensures that test results, referrals, and reports are given to appropriate team members for review and are accurately recorded.
Reviews medical records prior to appointments to ensure completion and accuracy.
Scans various medical reports into electronic health records following established protocols to ensure information is available through hospital portal at time of delivery.
Coordinates client's individual care plans and oversees completion of all recommendations made on the care plan.
Assists clients with practical arrangements such as translation needs, referrals, special appointments, Medi-cal eligibility, and utilization of internal and external services (e.g., HIV testing, pediatrics, speech & hearing).
Ensures cases are closed following established standardized protocols.
Keeps prenatal logs (pregnancy testing, master list, abnormal pap, etc.) current and provides appropriate and timely follow-up.
Provides individual client orientation, education, combined assessments, and reassessments as needed.
Works closely with team, Lead, and/or Supervisor to meet department productivity goals.
Provides pregnancy testing and counseling to clients in an unbiased manner, providing appropriate referrals.
Performs other duties as assigned.