Premium / Suite Attendant | Part-Time | MGM Park

Oak View Group•Biloxi, MS

5d•$11•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary Looking for Suite Attendants for the 2025 Baseball Season. Suite Attendants are responsible for serving guests in the Suites. The Suite Attendants must be personable and able to work in an ever- changing fast-paced environment. The employees must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $11, plus tips. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue Located on the scenic Mississippi Coast, Keesler Federal Park is the crown jewel of Biloxi baseball. Opened on June 6, 2015, as MGM Park, the stadium is home to the Double-A Biloxi Shuckers of the Southern League. With a seating capacity of up to 6,067, the park offers fans an exceptional game-day experience with 4,500 reserved seats in the seating bowl, a grass berm, two open-air party decks, a terrace, 12 luxury suites, and a spacious luxury club. It also features a state-of-the-art 1,472-square-foot scoreboard, making it one of the premier destinations for baseball on the Gulf Coast. Beyond its modern amenities, Keesler Federal Park is steeped in local culture. The Shuckers, the Milwaukee Brewers' Double-A affiliate since 2015, reflect the coastal city's rich seafood heritage. The team name, chosen by fans, celebrates Biloxi's vibrant ties to the seafood industry. Since their debut season in 2015, the Shuckers have produced numerous Major League Baseball stars, including Corbin Burnes, Josh Hader, Brandon Woodruff, and Devin Williams. The ballpark also hosted the 2019 Southern League All-Star Game, further solidifying its place in Southern League history. Whether it’s the unbeatable Gulf Coast views, the electric atmosphere, or the chance to see future MLB stars, Keesler Federal Park is where baseball and Biloxi come alive.

Requirements

Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
Ability to speak, read and write in English.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
At Least 1-2 years’ experience working in a food & beverage or customer service role

Responsibilities

Responsible for assisting setup of food service areas within specific suites and club areas based upon pre-order
Ensures all assigned suites are set prior to event based upon communication received of orders
Responsible for organization and preparation of events in assigned locations
Responsible for assisting in closing out financials per event and ensuring correct billing takes place
Monitor and maintain food quality
Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
Monitor and enforce safe alcohol policies and procedures
Monitor and maintain inventory control and product requisition fulfilling
Have full knowledge of food and beverage menu items and accompaniments
Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
Responsible for observing guests to respond to any additional requests
Responsible for ensuring suites has all necessary serving ware
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to start of event.
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
All other duties as assigned by the managers and supervisors.