Premium/Suite Attendant | Part-Time | CFG Bank Arena

Oak View Group • Baltimore, MD

118d • $17

About The Position

The Premium/Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $17.00 and is tip eligible.

Requirements

• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
• At least 1-2 years' experience working in a food & beverage or customer service role.

Responsibilities

• Responsible for assisting setup of food service areas within specific suites and club areas based upon pre-order.
• Ensures all assigned suites are set prior to event based upon communication received of orders.
• Responsible for organization and preparation of events in assigned locations.
• Responsible for assisting in closing out financials per event and ensuring correct billing takes place.
• Monitor and maintain food quality.
• Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests.
• Monitor and enforce safe alcohol policies and procedures.
• Monitor and maintain inventory control and product requisition fulfilling.
• Have full knowledge of food and beverage menu items and accompaniments.
• Responsible for supervising the service of beverages to guests including alcoholic beverages.
• Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests.
• Responsible for ensuring suites has all necessary serving ware.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• All other duties as assigned by the managers and supervisors.

Benefits

• 401(k) Savings Plan
• 401(k) matching

What This Job Offers

• Job Type: Part-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed