Premium Services Manager- Grand Rapids Complex

Legends • Grand Rapids, MI

31d • Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

Requirements

• Bachelor's degree is preferred or equivalent professional experience
• A minimum of 2 -4 years of experience in hospitality industry including 1 year of supervisory experience
• Strong knowledge of current food, industry trends and fine dining points of service
• Supervisory, scheduling, training and coaching skills
• Ability to assess client requirements and deliver ensuring client satisfaction
• Must be able to write menu proposals in consultation with chefs
• Prepare and monitor budgets; financial targets and forecasts
• The ability to supervise food preparation, service and cleanup is also essential
• Maintain local client's database and build and maintain relationship with vendors
• Knowledge of A/V equipment with the ability to set up and break down for events.
• Ensure all safety and sanitation procedures are followed in compliance with HACCP

Responsibilities

• Work directly with the Food Service Director to ensure all premium menu proposals are presented to the client accurately & effectively
• Work with the service staff to see that message handling with administrative support is efficiently handled and placed in the computer-based system immediately
• Ensure that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team
• Hires, trains and schedules premium associates and is actively involved in the development of existing associate's in service techniques, menu presentation, policies, and procedures
• Menu development and marketing functions as they relate to the catering department
• Performs related duties and special projects as assigned

Benefits

• Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Number of Employees: 1,001-5,000 employees