Premium Sales and Service Seasonal Associate

Philadelphia Eagles • Philadelphia, PA

4d

About The Position

This position will support the Philadelphia Eagles Premium Sales and Service group in providing world class customer service to our existing Premium Seating client base. Additionally, this role will offer an opportunity to assist the group with ongoing business development. This opportunity will allow the candidate to learn all aspects of our premium product line, oversee certain elements of gameday hospitality, offer account support to premium client base, and provide assistance in events that will directly impact the overall premium client experience.

Requirements

• Must be a recent or upcoming graduate who has completed within the previous eighteen months, a technical, associate, bachelors, or graduate degree (eligible graduation years 2025-2026) or an individual that has been discharged from the military within the last 18 months (2025-2026).
• Professional appearance, and strong work ethic required.
• Ability to work in a fast-paced environment, multitask, and prioritize duties while maintaining a positive attitude.
• Ability to maintain confidentiality of all business matters.
• Excellent verbal, written, and interpersonal communication skills required, with excellent organizational, planning abilities.

Nice To Haves

• Experience in a client services internship/role or related experience desired.
• Salesforce or CRM experience preferred, or a strong willingness to learn.

Responsibilities

• Support the Premium Services team with a year round engagement initiative for Club Seat Members.
• Assist in the development, organization, and management of premium client events.
• Provide excellent customer service to clients via inbound phone line and email inquiries.
• Manage assigned tasks and responsibilities during all Philadelphia Eagles home games and other events held at Lincoln Financial Field.
• Learn and utilize both Salesforce CRM and Archtics ticketing system.
• Effectively provide communication and account support through the premium inbound phone line and email in a timely manner.
• Collaborate daily with colleagues from other departments within the organization (Accounting, Corporate Partnerships, Marketing, Merchandise, Ticket & Fan Services, and more).
• Oversee and organize premium inventory and merchandise, as well as package and distribute autographed merchandise to clients.
• Perform additional duties assigned by all members of the Premium department.

Benefits

• On-site subsidized cafeteria
• Free secured parking
• Easy access to public transportation
• On-site fitness facilities
• Participation in employee engagement activities
• Access to online learning platform
• Eligible to elect medical coverage
• This is a non-exempt, temporary, seasonal position
• Eligible to receive a $1,000 stipend for those relocating or traveling outside of a 50- mile distance

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree