Premium Runner | Part-Time | Rio Grande Credit Union Field at Isotopes Park

Oak View Group•Albuquerque, NM

12d•$15•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary Under the direction of the suites manager, the Premium Runner is charged with the accurate and timely delivery of all orders and providing support to suites and the team of front-line service associates. The associate must be available to work majority to all of the events taking place. This role will pay an hourly rate of $15.00. For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. About the Venue Rio Grande Credit Union Field at Isotopes Park is a modern, family-friendly Triple-A ballpark in Albuquerque, known for its vibrant atmosphere and stunning views of the Sandia Mountains beyond the outfield wall. Home to the Albuquerque Isotopes, the park features comfortable seating, open concourses, lively fan areas, and a signature right-field grass berm that creates a relaxed, picnic-style experience. Blending Southwest charm with a fun, energetic game-day environment, it’s one of the most popular and scenic minor-league stadiums in the country.

Requirements

Ability to work as part of a team with all associates, management, and stadium departments.
Excellent guest service skills, ability to adhere to Service Standards.
Ability to complete all required training sessions.
Ability to work accurately, courteously, and with a sense of urgency in a high pressure environment.
Ability to follow job procedures and supervisor instructions.
Ability to lift and carry up to 35 pounds; ability to pull/push up to 100 pounds.
Ability to frequently walk long distances while pulling/pushing a cart, hot box, or speed rack.

Nice To Haves

Prior food and beverage experience is preferred, but not required.

Responsibilities

Works collaboratively to ensure the overall successful operation of the department.
Supports the suites manager and suites supervisor with game day responsibilities.
Participates in the pre-game huddles.
Supports a hospitable environment by greeting guests throughout the stadium.
Verifies and transports hot boxes and speed racks from/to the kitchen and pantry.
Distributes food/beverage and other service products from the pantry or kitchen to correct locations.
Provides quick and attentive follow up for any delivery errors.
Assists with keeping the pantry inventory in order.
Assists with keeping the pantry clean throughout the day.
Retrieves service ware from suites for return to the kitchen throughout the day as directed.
Completes opening and closing side work as assigned.
Assists with the breakdown of assigned locations at the end of the event.
Thoroughly cleans and assists with the breakdown of the pantry at the end of the day.
Checks out with the pantry supervisor and/or lead runner at the end of the day.
Performs other duties as assigned
Serves as a resource for guest requests, questions, or concerns.
Assists with pre-game day preparation as needed.