Premium Manager - Las Vegas Motor Speedway

Compass Group

5d•$60,000 - $65,000

About The Position

As the Premium Manager, you will be responsible for managing the daily operations of all premium functions, coordinating all function activities with the sales and culinary team, overseeing equipment maintenance and inventory, ensuring our guests are provided with excellent service and our team members are upholding Levy's hospitality standards.

Requirements

3+ years of experience in a food and beverage operational position
Passion for hospitality, food, and retail
Excellent communication and computer skills are needed, including knowledge of MS Office products

Nice To Haves

Minimum of Associate's Degree preferred
ServSafe Certified preferred

Responsibilities

Maintain positive guest relationships by obtaining regular feedback through table visits and executing show quality standards
Respond and assist in any departmental guest service issues
Ensure all catering services exceed guest expectations
Successfully present Levy catering services to guests in a manner that exceeds guest expectations and profitability
Communicate client’s needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectation of services
Have strong attention to detail
Ensure show quality standards are maintained at all times
Build and maintain strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
Regularly obtain feedback from clients and guests to improve operations
Develop and execute strategic research programs and plans in accordance with Core Signatures
Thoroughly and accurately use applicable Levy systems (Purchasing Systems, Point-of-sale, WFM, eReserve and more)
Achieve assigned budget goals
Execute inventory control
Ensure all function setups and breakdowns are executed correctly, efficiently, and expeditiously
Employ good safety and sanitation practices
Follow and enforce responsible alcohol service policies
Execute required daily reporting in a timely manner
Complete required department reports and compile information at month end closing
Ensure team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook
Assure the continual process of revenue development
Use all performance management tools to provide guidance and feedback to team
Promote a cooperative work climate, maximizing productivity and morale
Interview, hire, train and develop team members according to Levy guidelines
Display a positive attitude towards team members