Premium Manager - The Ohio State University
About The Position
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary Elevate the premium experience! As a Premium Manager, you will lead the operations of premium suites and club spaces, delivering top-tier service and hospitality for high-profile guests. You will oversee staff, maintain service excellence, and collaborate with sales and operations teams to create memorable experiences for premium clients.
Requirements
- 3+ years of leadership experience in premium or luxury service environments
- Proficiency in Microsoft Office Suite and POS systems
- Strong operational and event management skills
- Bachelor’s degree in Hospitality Management, Business, or related field is preferred
Nice To Haves
- Previous experience managing teams in high-end hospitality preferred
Responsibilities
- Oversee daily premium club and suite operations
- Manage and train premium service staff
- Ensure exceptional service delivery and client satisfaction
- Collaborate with sales teams to meet client expectations
- Coordinate event logistics and maintain premium standards
- Monitor budgets, inventory, and operational goals
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
