Premium Hospitality Event Staff

Speedway Motorsports•Lebanon, TN

6d•Onsite

About The Position

Nashville Superspeedway is seeking enthusiastic, hard-working and outgoing individuals for our upcoming events at Nashville Superspeedway, in Lebanon, Tennessee. Nashville Superspeedway and its parent company, Speedway Motorsports, maintains a consistent focus on four core principles: Take care of teammates Be known for remarkable events Positively impact the community Profitably improve The ideal candidate will also be a productive and proactive self-starter who is passionate about their duties and willing to put forth the extra effort to achieve excellence. Assist full-time staff with ensuring guest enjoyment during NASCAR weekend activities, including in areas such as the fan zone and various hospitality locations. Potential assignments could include: Premium Entry Attendant Serve as the first point of contact, providing a warm and professional welcome to guests. Assist with directions and event information to enhance the guest experience. Ensure a positive first impression of Nashville Superspeedway’s premium hospitality services. Suite Attendant Deliver exceptional service within luxury suites by assisting guests and maintaining cleanliness. Promptly address guest needs and escalate any issues to supervisors as necessary. Ensure a comfortable and high-quality hospitality experience. Hospitality Check-In Manage guest entry by verifying credentials and distributing wristbands or passes. Provide essential event information to ensure a seamless and welcoming arrival process. Maintain an organized and efficient check-in operation. Set-Up Crew Prepare premium hospitality areas by setting up furniture, signage and supplies. Ensure a polished and welcoming environment before events. Work efficiently to meet event setup requirements and deadlines. Needed for pre-event preparations and post-event breakdown outside of race weekend. Zone Lead Supervise hospitality areas, oversee staff and ensure guest needs are met. Serve as the primary contact for troubleshooting and maintaining service standards. Coordinate operations to deliver a seamless hospitality experience. Needed for pre-event preparations and post-event breakdown outside of race weekend. Runner Support event operations by delivering supplies and restocking inventory. Assist staff with various tasks to maintain smooth service throughout the event. Ensure all hospitality areas remain well-stocked and operational.

Requirements

18+ years of age
Hospitality or customer service background
Team player, have a positive attitude, use good judgment and be professional
Ability to stand for an extended period of time and work outside in various weather conditions
Must pass a background and driving record check
Flexible work schedule, including weekends
Applicants must live within a reasonable driving distance from Nashville Superspeedway

Responsibilities

Serve as the first point of contact, providing a warm and professional welcome to guests.
Assist with directions and event information to enhance the guest experience.
Ensure a positive first impression of Nashville Superspeedway’s premium hospitality services.
Deliver exceptional service within luxury suites by assisting guests and maintaining cleanliness.
Promptly address guest needs and escalate any issues to supervisors as necessary.
Ensure a comfortable and high-quality hospitality experience.
Manage guest entry by verifying credentials and distributing wristbands or passes.
Provide essential event information to ensure a seamless and welcoming arrival process.
Maintain an organized and efficient check-in operation.
Prepare premium hospitality areas by setting up furniture, signage and supplies.
Ensure a polished and welcoming environment before events.
Work efficiently to meet event setup requirements and deadlines.
Supervise hospitality areas, oversee staff and ensure guest needs are met.
Serve as the primary contact for troubleshooting and maintaining service standards.
Coordinate operations to deliver a seamless hospitality experience.
Support event operations by delivering supplies and restocking inventory.
Assist staff with various tasks to maintain smooth service throughout the event.
Ensure all hospitality areas remain well-stocked and operational.