Premium Clubs Supervisor | Part-Time | Moody Center

Oak View Group•Austin, TX

2d•$20 - $21

About The Position

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Position Summary The Premium Clubs Supervisor is responsible for overseeing the serving of guests in all Club areas. The Premium Clubs Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Clubs Supervisor will assist the Premium Club Manager with projects including training, inventory and special events.The Premium Clubs Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $20.00-$21.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until June 12, 2026. About the Venue At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences. We believe our employees are our greatest assets.  We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons and community. Moody Center is Austin’s new arena that gave the “Live Music Capital of the World” the world-class arena it deserves.  Moody Center is a premiere 15,000+ seat venue that hosts the biggest artists and acts on the planet. Designed specifically for concerts, the new arena is home to The University of Texas Women’s and Men’s basketball games, family shows, and other sporting and community events. Moody Center is the first of its kind in the industry with an unrivaled partnership between Oak View Group, Live Nation/C3 Presents, The University of Texas at Austin, and Minister of Culture, Matthew McConaughey. Moody Center has been recently named the Arena of the Year by Pollstar and by the Academy of Country Music.

Requirements

At least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment.
Excellent interpersonal and communication skills.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Must possess or be willing to obtain valid food handling certificate and TABC certificate prior to working at Moody Center.
Ability to accurately handle register and revenue collections through POS system is required.

Responsibilities

Responsible for overseeing the setup of food & beverage service areas within clubs based on specific event needs.
Ensures all clubs are set prior to event.
Responsible for ensuring quality and hospitality throughout all Premium Club areas.
Responsible for communication between counter parts of the department.
Responsible for organization and preparation of events.
Responsible for supervising team members on non-event and event days.
Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel.
Monitor and maintain food quality.
Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests.
Monitor and maintain inventory control and product requisition.
Have full knowledge of food and beverage menu items and accompaniment.
Adhere to state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Detect and act upon guest inebriation as trained, escalating to management or security when needed.
Responsible for observing guests to respond to any additional requests.
Supervises the set up of club functions including linens, dishware, glassware and silverware.
Maintains sanitation, health and safety standards in work areas.
Show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to start of event.
Enforces all company policies and procedures.
Assists Management team with projects including training, inventory and special events.
All other duties as assigned by the managers and supervisors.