Premium Club Supervisor- Mercedes Benz Stadium

Compass Group • Atlanta, GA

1d • Onsite

About The Position

This position oversees operations, ensuring efficient service, team coordination, and a high-quality guest experience. The supervisor combines strong leadership, inventory management skills, and event supervision expertise to execute successful events. Levy, the company, leverages unbridled creativity, custom strategies, impeccable service, and a true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy is now a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Requirements

• Must have supervisor or related experience of 1+ years.
• Inventory Expertise
• Leadership
• Event Management
• Professionalism
• Communication

Responsibilities

• Monitor, track, and manage inventory for beverages and supplies, ensuring availability for events while minimizing waste.
• Conduct regular inventory checks and maintain accurate records for reporting purposes.
• Ensure proper storage, rotation, and handling of products in compliance with health and safety guidelines.
• Provide clear instructions and delegate tasks effectively.
• Conduct pre-event meetings with staff to align the team to meet event/guest expectations.
• Lead and support a team of servers, bartenders, runners, and attendants to deliver high-quality service.
• Oversee event preparation, ensuring all areas are set up to premium standards, including food and beverage stations and dining spaces.
• Act as main point of contact during events, coordinating between staff, kitchen, and management to resolve issues and maintain efficiency.
• Supervise post-event duties, including cleanup, inventory reconciliation, and resetting for the next event.
• Provide detailed event reports, including inventory usage, staff performance, and overall performance.
• Always present a polished and professional appearance to maintain premium standards.
• Handle escalated guest concerns with poise and professionalism, resolving issues promptly to enhance satisfaction.
• Escalate to management as needed.
• Uphold commitment to exceptional service by ensuring every guest feels valued and accommodated.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed