Premium Club Server | Part-Time | Mortgage Matchup Center

Oak View Group•Phoenix, AZ

8h•$17

About The Position

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. The Premium Club Server is responsible for delivering high-quality food and beverage service in premium club environments. This role ensures exceptional guest experience through efficient, attentive, and professional service while maintaining company standards, cleanliness, and compliance with all food and alcohol regulations. This role will pay an hourly rate of $17.00 and is tip eligible. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until July 3rd, 2026

Requirements

1–2+ years of serving experience in hospitality or high-volume environments preferred.
Strong communication and guest service skills.
Ability to multitask and stay organized under pressure.
Basic knowledge of food, beverage, and alcohol service standards.
Must be able to work nights, weekends, and holidays.
Able to carry heavy trays continuously throughout the day.

Nice To Haves

Experience in premium service, clubs, or events is a plus.

Responsibilities

Anticipate guest needs and deliver personalized service.
Maintain full knowledge of menus, specials, and premium offerings.
Resolve guest concerns or escalate to supervisor when needed.
Take accurate food and beverage orders using POS systems.
Deliver food and drinks in a timely and organized manner.
Monitor guest tables and service areas continuously.
Upsell premium items and specialty cocktails.
Maintain cleanliness of service stations, dining areas, and side work areas.
Follow all opening, mid-event, and closing side work duties.
Keep work areas stocked with necessary supplies (napkins, utensils, condiments).
Follow all local and state liquor laws and responsible alcohol service practices.
Work closely with bartenders, barbacks, runners, and supervisors.
Support teammates to ensure overall club success.
Communicate effectively in a fast-paced environment.
Assist in other areas as needed during peak times.