Premium Club Bartender | Part-Time | CFG Bank Arena

Oak View Group•Baltimore, MD

13h•$15•Onsite

About The Position

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Position Summary The Premium Club Bartende r is responsible for the service of all beverages, both alcoholic and non-alcoholic during events and special functions in the CFG Bank Arena as part of the Premium Team. Candidates must be personable, professional, and able to work in an ever-changing fast-paced environment. Premium Bartenders must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $15.00 and is tip eligible. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until June 19, 2026.

Requirements

Six months or more experience bartending.
Ability to prioritize tasks in a fast-paced environment.
Ability to be self-directed while working in a team-oriented environment.
Excellent interpersonal and communication skills.
Ability to work a flexible schedule including nights, weekends and long hours.
Bartending school preferred, alcohol serving certification
Thorough knowledge of beer, wine and liquor and banquet industry standards of service as well as applicable laws and regulations.
A passion for quality food and beverage service as well as applicable laws and regulations.
Excellent interpersonal, customer service, communications, team-building and problem-solving skills are required.

Responsibilities

Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
Follow the bar pre-shift notes and bar menus and provide service as described.
Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
Must pour drinks responsibly in accordance with company standards for serving size.
Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
Must communicate a cut-off to a guest as required.
Listening and responding to any customer requests or concerns.
Bartenders are expected to de-escalate intoxicated guest situations.
If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
Request additional product or restock product as required
Maintains clean and sanitary work station at all times.
Ensures bar equipment is clean & well maintained.
Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.