Premium Auditor II

Saif Corporation • Eugene, OR

289d • $75,850 - $89,235

About The Position

As Oregon's leading workers' compensation insurer, we're working hard to make Oregon the safest place to work. We also want to make sure that our policyholders are getting outstanding service and paying a fair premium for their coverage. But it takes many people working together to get the job done. As a premium auditor for SAIF, you'll often work in the field visiting our policyholders —providing superior customer service while analyzing payroll and other business records to ensure they are neither overpaying nor underpaying their premiums. You'll visit a variety of our customers, from a large farm to a small tech start-up, quickly building rapport and relationships. Our premium auditors make critical decisions every day that make a difference to our customers and directly impact our mission. We're looking for a new auditor trainee for our Corvallis/Albany team, with scheduling flexibility and career growth opportunity. During training you'll learn how to interpret and apply rules, laws, and statutes from the National Council on Compensation Insurance (NCCI) and Oregon's Workers' Compensation Division, as well as SAIF's policies and procedures. This is a fast-paced job and to do it well you need a balance of excellent customer service and people skills, and communication and analytical skills. An aptitude with numbers and proficiency with Microsoft Office products, especially Excel, is also helpful. You'll need to be comfortable working independently, collaborating with team members remotely, and managing your own workload based on deadlines. If you'd like a challenging and rewarding career helping Oregon workers and employers, please apply today. Note: Flexible workers may be required to travel to SAIF's offices in Salem on occasion.

Requirements

• Two years of experience working with business partners and external customers using collaborative problem solving, influencing, and negotiating skills are preferred.
• Experience developing and analyzing information, making decisions, and communicating the decisions to internal and external parties.
• Demonstrated use of Microsoft Excel and Word.
• A Bachelor's degree in accounting or related field.
• Other combinations of skills and experience may be considered.

Responsibilities

• Possess an introductory to intermediate level of knowledge, skills, and performance to complete audits of simple to medium complexity and have multi-state knowledge to complete OSC audits of limited complexity.
• Develop a thorough understanding of premium audit program functions, including audit assignment, quality review, premium waiver approval, audit dispute resolution, and hearings processes, as well as the workflow of premium audit reports through the billing process.
• Interview employers and authorized representatives to validate business operations.
• Analyze business operations and customer business records to determine correct classification assignments for employees/operations.
• Provide an excellent customer experience while completing a thorough and accurate premium audit.
• Examine employer payroll and other accounting records to substantiate employer payroll reporting and make necessary audit adjustments in accordance with applicable rules and regulations.
• Collaborate with schedulers to prioritize and schedule appointments for assigned audits.
• Communicate audit results to the business owner or authorized representative during the exit interview.
• Discuss questions and concerns with the insured to ensure understanding of exposure changes and promote a professional customer experience.
• Prepare accurate and complete audit reports for the PAUS division.
• Respond to questions and disputes pertaining to completed audits and testify at hearings when audit disputes cannot be resolved through other means.
• Recognize and communicate regular and irregular audit findings and financial conditions of an insured to senior level premium auditors.
• Perform new business surveys to validate correct classification assignments and proper payroll reporting.
• Document and notify the policyholder of payroll reporting and/or classification changes.
• Participate in formal and on-the-job training to improve basic job knowledge and skills to perform premium audits and advance understanding of workers' compensation insurance.
• Limited travel required for on-going training and company events, up to 10 days per year.
• Limited overnight travel needed to conduct audits or participate in job shadowing.
• Opportunity for limited travel to mentor and provide presentations or training.
• Drive a SAIF vehicle or personal vehicle on behalf of SAIF.
• Explore diverse perspectives and consistently behave sensitively toward differences in cultural norms, expectations, and ways of communicating.
• Work effectively with others who have different perspectives, backgrounds, and/or work styles.

Benefits

• Health care
• Retirement savings plans
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree