Premium Auditor Associate

Berkshire Hathaway Direct Insurance Company•Pittston, PA

1d•$21 - $23

About The Position

biBerk, a Berkshire Hathaway company, has been experiencing substantial growth since its start just a few short years ago...and is anticipating even more growth to come! We are an internet-driven company that offers business insurance, such as workers' comp, liability, commercial auto and umbrella policies to small business owners across the country. We are looking for enthusiastic premium auditors (experienced or entry level) to join and grow with our team! The premium auditor will be responsible for conducting Worker’s Compensation insurance audits. Because our company is engaged in several lines of insurance, the premium auditor may also be required to conduct audits for other lines of insurance, such as General Liability and Professional Liability (a.k.a. Errors and Omissions). The purpose of an audit is to determine the customer’s actual insurance exposure and to process adjustments to ensure appropriate premiums are billed to the customer. To complete the audit, payroll records, tax filings, and other documents are requested from the customers and then analyzed. The premium auditor may then be required to interview the customer over the phone to obtain business operations, employee job duties, and other information that could potentially affect premiums. Once the audit is complete, the premium auditor will process the audit by inputting the audited exposures into our database. If the customer disputes the results of the audit, the premium auditor will address the customer’s concerns and ensure that the customer was appropriately billed.

Requirements

Proficient in Microsoft Excel and has an aptitude to learn other software applications
Excellent oral and written communication skills
Detail oriented with a high accuracy rate
Strong critical thinking and organizational skills
Ability to problem solve and use good judgment
Strong reading comprehension skills to interpret and apply manual rules
Self-motivated with excellent time management skills
Desire to continuously learn

Nice To Haves

Bachelor’s Degree in related field (finance, business, accounting)
Associate's Degrees acceptable when paired with a strong score on the Wonderlic Test, a cognitive abilities assessment used to measure the cognitive ability and problem-solving aptitude of prospective employees (this will be sent to candidates after submission of their resume)
Previous related work experience (Worker’s Compensation, General Liability, and/or Professional Insurance)

Responsibilities

Review and analyze payroll, tax, and accounting records to determine the appropriate premium base for a variety of insurance lines, including Worker’s Compensation, General Liability, and Professional Liability (a.k.a. Errors and Omissions)
Obtain descriptions of business operations, employee job duties, and other relevant information over the phone and through email
Determine if proper insurance classification codes have been assigned to customer policies according to the state manuals and suggest class code changes when appropriate
Adjust premiums based on state manual rules, such as officer wage adjustments, premium overtime credits, tip credits, etc.
Complete audit worksheets using an Excel template and process the audit findings in our database
Provide superior customer service to the policyholders throughout the audit process
Resolve customer disputes regarding audit results

Benefits

Medical (PPO/HDHP), vision, disability, and life insurance.
Enhanced dental plan with orthodontia coverage in addition to a standard plan.
Generous PTO plan for all benefit-time eligible employees.
Paid company holidays and 4 floating holidays.
Paid parental leave.
Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
Voluntary benefits that include accident, critical illness, and hospital indemnity.
Employee discount and rewards program on travel, tickets, electronics, home, and more.