Premium Audit Insurance Trainee (Tyler/Northeast Texas)

Texas Mutual Insurance Company•Irving, TX

2d•Hybrid

About The Position

Texas Mutual, a Best Company to Work For in Texas, is the leading workers’ compensation insurance provider in the state, serving 70,000 businesses, 1.5 million workers, and 5,000 agents. The Premium Audit team is a vital part of assuring accurate premium adjustments are made while providing excellent customer service to all stakeholders. Working for Texas Mutual brings many benefits. You will have the opportunity to work from anywhere in the U.S. for two weeks each year, in addition to vacation, personal and sick time. Giving back to the community is at the heart of what we do. You can volunteer during the workday with organizations that are most meaningful to you. The Premium Audit team values diverse backgrounds and experiences, true work-life balance, and a healthy, positive team culture. Every member is valued for their expertise. We contribute to each other’s growth by working together, challenging each other to do our best work, and supporting one another. Our people are professional, proactive, and kind. We look forward to welcoming someone who values these qualities. The Premium Audit Trainee position is an entry-level position that will work under close and direct supervision while developing the necessary knowledge, skills, and abilities to perform the Premium Auditor job duties. During the required training, you will become familiar with Premium Audit’s operations, policies, and procedures. The ideal person for this position is a self-starter and a self-motivated problem solver who enjoys analyzing details and interacting with others.

Requirements

Bachelor’s degree or equivalent education, training, or experience
Proficiency in Microsoft Office applications
Excellent critical thinking, empathy, desk management, communication, and customer service skills
Valid Texas driver’s license
Ability to travel within the state of Texas

Responsibilities

Complete a 12-week training program based in Austin, TX with an expected start date of April 6, 2026. Travel throughout Texas is expected during the 12-week program as well.
Upon completion of the training program you will work remotely (from your Texas-based home office) with frequent travel to customers in the Tyler/Northeast Texas area.
Conduct onsite audits by examining financial records and performing interviews to determine the final earned premium for the policyholder.
Analyze financial reconciliations, policyholder payroll records, job classification codes, and contracts.
Develop and maintain policyholder relationships, deliver excellent customer service, and promote policyholder retention.
Communicate with policyholders to ensure their understanding and compliance.
Identify and refer potential fraud.