Premier Partner Operations Specialist
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About The Position
The Premier Partner Operations team develops solutions for public figures, creators, politicians, media companies, and Paying users on Meta's family of apps by creating white glove and scaled support to address the issues impacting their experiences with the suite of Meta products. We are seeking a Specialist to join the Premier Partner Support team within Premier Partner Operations. This individual will be responsible for managing the support process, quality, reporting, escalations, and communication of Meta's policies and products to a range of stakeholders. You will leverage data tools and other sources of feedback to identify themes and deliver solutions at scale. You will work cross-functionally with teams within Meta to improve high value user's experiences.
