Premier Loan Officer

Zillow

98d

About The Position

At Zillow Home Loans, we’re at the forefront of revolutionizing the home financing experience. As part of our dynamic and fast-growing FinTech company, you'll help reshape how consumers buy, sell, and finance homes, all while working in a collaborative and high-energy environment! We’re a team of innovators, problem solvers, and creative individuals, pushing the boundaries of the mortgage industry. If you're looking to be part of an exciting journey and make a real impact, Zillow Home Loans is the place for you. Ready to take the leap and join our team? As a Premier Loan Officer with Zillow Home Loans (ZHL), you’re not just originating mortgages — you’re building a network within the fastest-growing channel in the industry. This role is designed for high-performing, entrepreneurial Loan Officers who thrive on driving results, building influential referral networks, and shaping the future of integrated real estate transactions. You’ll leverage Zillow’s Premier Agent Network, cutting-edge tools, and unique integration into the customer and agent experience to expand your market presence and outpace industry growth. This is an opportunity to scale your success within Zillow’s ecosystem — where your drive and relationships fuel the rapid expansion of our Premier Channel.

Requirements

• 3+ years of purchase mortgage origination experience as an active NMLS Loan Originator with multiple state licenses, or a Loan Originator working under a bank license.
• Proven success in handling purchase loans and building referral business with real estate agents.
• Physically located in and working from Kansas City.
• Completed the 20-hr SAFE Pre-licensing Education and passed the SAFE Mortgage Loan Originator Test - National Component with Uniform State Content.
• Strong client service orientation and consultative sales skills.
• Excellent interpersonal skills, mortgage process knowledge, and ability to close loans successfully.
• Proficiency in Microsoft products (Outlook, Word, Excel).

Nice To Haves

• Associates or Bachelor’s degree preferred.
• Willingness to travel in-market (5% of the time) to engage with agents and expand referral networks.

Responsibilities

• Originate mortgage loans, guiding borrowers through the process, ensuring compliance, and providing all vital documentation for underwriting, processing, and funding.
• Build referral relationships with top real estate agents in your market — strengthening existing partnerships while breaking into new, high-value agent networks.
• Drive fully integrated transactions, connecting customers, agents, and the loan process through Zillow’s platform.
• Be a catalyst for the rapid expansion of Zillow’s Premier Channel (2024–2026), outpacing industry benchmarks and setting new standards in the marketplace.
• Achieve production targets through a combination of company-provided leads and self-sourced opportunities generated from strong partner relationships.
• Use data-driven insights to strategically manage your pipeline, ensuring efficiency and maximum conversion.
• Deliver a best-in-class customer experience through timely follow-up, transparent communication, and proactive problem solving.
• Stay ahead of market trends, regulations, and lending programs to provide tailored solutions for borrowers and agents.
• Manage leads from Premier Agent partners and cultivate new leads through strong partner relationships.
• Promptly contact borrowers upon lead receipt and follow up after the initial discovery call to assess financing readiness and offer personalized support.
• Ensure all transactions follow applicable laws, regulations, and company guidelines.
• Maintain active licensing, complete required education/training, and stay current on regulatory changes and loan program knowledge.

Benefits

• Comprehensive medical, dental, vision, life, and disability coverages.
• Parental leave and family benefits.
• Retirement contributions.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees