Precertification and Authorization Rep-Supplemental/PRN-Remote

Mayo Clinic • Rochester, MN

1d • Remote

About The Position

This role reports up through the Revenue Cycle Patient Access team. The
Precertification and Authorization Call Center Representative I reports to the
Patient Access Supervisor. The position requires interaction and collaboration
with insurance company representatives, patients, and physicians, as well as
other departments that call into the Prior Auth department.

The Precertification and Authorization Call Center Representative I is an
intermediate level position that is responsible for resolving referral,
precertification, and/or prior authorization concerns, to support calls coming
into the Prior authorization department.  This role is to answer questions when
call is received and route to the correct area if further assistance is needed.
This role requires adherence to quality assurance guidelines as well as
established productivity standards to support the work unit’s performance
expectations.

Responsibilities

• Resolving referral, precertification, and/or prior authorization concerns
• Answer questions when call is received and route to the correct area if further assistance is needed.
• Adherence to quality assurance guidelines
• Adherence to established productivity standards

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed