Precertification and Authorization Rep-Supplemental/PRN-Remote

Mayo Clinic • Rochester, MN

5d • Remote

About The Position

This role reports up through the Revenue Cycle Patient Access team.
The
Precertification and Authorization Call Center Representative I reports to the
Patient Access Supervisor. The position requires interaction and collaboration
with insurance company representatives, patients, and physicians, as well as
other departments that call into the Prior Auth department.

The Precertification and Authorization Call Center Representative I is an
intermediate level position that is responsible for resolving referral,
precertification, and/or prior authorization concerns, to support calls coming
into the Prior authorization department. This role is to answer questions when
call is received and route to the correct area if further assistance is needed.
This role requires adherence to quality assurance guidelines as well as
established productivity standards to support the work unit’s performance
expectations.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider
according to U.S. News & World Report. As we work together to put the needs of
the patient first, we are also dedicated to our employees, investing in
competitive compensation and
comprehensive benefit plans
[https://jobs.mayoclinic.org/benefits/] – to take care of you and your family,
now and in the future. And with continuing education and advancement
opportunities at every turn, you can build a long, successful career with Mayo
Clinic.

Just as our reputation has spread beyond our Minnesota roots, so have our
locations. Today, our employees are located at our three major campuses in
Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at
Mayo Clinic Health System campuses throughout Midwestern communities, and at our
international locations. Each Mayo Clinic location is a special place where our
employees thrive in both their work and personal lives. Learn more about what
each unique Mayo Clinic campus has to offer, and where your best fit is.
[https://jobs.mayoclinic.org/alllocations]

Responsibilities

• responsible for resolving referral, precertification, and/or prior authorization concerns
• answer questions when call is received and route to the correct area if further assistance is needed
• adherence to quality assurance guidelines
• established productivity standards to support the work unit’s performance expectations

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees