WHO WE ARE: State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members. PRIMARY RESPONSIBILITIES: Schedule outpatient diagnostic tests and referrals as ordered. Knowledge of insurance carrier requirements. Organize/Provide necessary information to obtain necessary authorizations or precertification from insurance carriers. Notify patients of scheduled appointments and document their acknowledgment. Counsel patients regarding special preparation for procedures and answer questions. Contact insurance payers daily: Medicare, BlueCross BlueShield, and others. Review claim denials and appeal when justified. Verify the accuracy of coding. Compile and prepare reports.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED