Preadmission Coord Assistant - Full Time - Day

Hackensack Meridian HealthRed Bank, NJ
7d$20

About The Position

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. Facilitate the professional management of the JRI Program Service intake process by assisting and supporting the Preadmission Coordinators with intake to maintain ongoing relationships with referral sources. Coordinate patient placement by collaboration with Preadmission Coordinators and appropriate leadership. Develop and document standardized intake processes that facilitate efficiency and adhere to JRI regulations. Collaborates on development of marketing. Provide support to the department including coverage of department secretary as needed. Facilitates marketing by assisting appropriate leadership and interacting with patients and families as needed. Performs follow up calls to sending facilities and obtain relevant information for patient admissions.

Requirements

  • Minimum of 2 years healthcare or business experience.

Nice To Haves

  • College Degree.

Responsibilities

  • Collaborates with Preadmission Coordinators, referrers and appropriate leadership to ensure appropriate placement decisions are being executed to ensure the following: patient safety, efficient use of beds and resources, timely transfers, effective, consistent communication.
  • Demonstrate ability to identify insurance appropriate admissions and assist Preadmission Coordinators with any barriers that would impede the admission process. Demonstrates use of customer services skills when communicating with team members, referral resources and patient families to gather additional information.
  • Responsible for reviewing all electronic referral venues, (Allscripts, Adobe, WellSky, etc.), receive incoming telephone calls and related communication from referral sources at various facilities regarding potential admissions and actively manage communication with respective Preadmission Coordinator to facilitate completion of referral.
  • Demonstrates effective communication with referral sources, patients and families to provide information for services offered at JRI Program . Assist with coordination of tours, manage marketing resources (brochures, pamphlets, etc.). Assist Preadmission Coordinators with scheduling lectures, lunches, and fairs at various referring facilities.
  • Tasks as assigned to support the rehabilitation administration including: Follow-up calls to discharged patients for program feedback.
  • Data entry for Stroke Recovery Program as appropriate
  • Coverage for department secretaries as needed.
  • Other duties and/or projects as assigned.
  • Adheres to HMH Organizational competencies and standards of behavior.
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