Pre-Service Authorization Specialist

Trinity Health • Mishawaka, IN

8h

About The Position

Join our Pre‑Service Authorization team and play a key role in supporting accurate financial clearance, exceptional patient experiences, and organizational success. In this specialized role, you will research and analyze patient and insurance information, verify benefits and authorizations, and ensure pre‑service financial requirements are met—helping patients begin their care journey with clarity and confidence. Highlights: Support financial clearance for complex, high‑dollar services Verify insurance, benefits, and authorizations across multiple facilities/states Analyze data, prepare reports, and identify process improvement opportunities Contribute to a mission‑driven healthcare environment focused on quality and safety

Requirements

• High school diploma or equivalent
• 2–5 years of experience in financial clearance, scheduling, or patient access
• Proficiency with patient registration and accounting systems
• Strong knowledge of payer guidelines and verification processes
• National certification (HFMA CRCR or NAHAM CHAA) required within one year

Nice To Haves

• Associate degree
• Experience with complex ancillary testing
• Advanced scheduling and insurance mastery

Responsibilities

• Obtain and validate insurance information, benefits, authorizations, and pre‑service collections
• Research, compile, and analyze data for operational initiatives and reporting
• Communicate with patients, physician offices, and clinical teams to ensure accurate pre‑service workflows
• Utilize multiple systems to perform verification, generate reports, and create educational materials
• Support leadership with data summaries and trend analyses that inform decision‑making
• Ensure adherence to organizational policies, confidentiality standards, and compliance guidelines

Benefits

• Tuition reimbursement for all full and part-time colleagues effective first day of employment
• 100% paid tuition for ASN to BSN program (paid directly to learning partner)
• Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
• Retirement savings account with employer match
• Generous paid time off program + 7 paid holidays
• Colleague well-being resources
• No mandatory overtime
• Employee referral incentive program
• State of the art equipment, unlimited CEU’s and supportive team approach

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees