Pre-Service Authorization Specialist

Trinity Health•Mishawaka, IN

About The Position

Saint Joseph Health System is proud to offer Daily Pay. Work Today, Get Paid Today! Why Saint Joseph Health System? At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly, or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care. What we offer: Tuition reimbursement for all full and part-time colleagues effective first day of employment 100% paid tuition for ASN to BSN program (paid directly to learning partner) Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.) Retirement savings account with employer match Generous paid time off program + 7 paid holidays Colleague well-being resources No mandatory overtime Employee referral incentive program State of the art equipment, unlimited CEU’s and supportive team approach Pre‑Service Authorization Specialist Position Summary: Join our Pre‑Service Authorization team and play a key role in supporting accurate financial clearance, exceptional patient experiences, and organizational success. In this specialized role, you will research and analyze patient and insurance information, verify benefits and authorizations, and ensure pre‑service financial requirements are met—helping patients begin their care journey with clarity and confidence. Highlights: Support financial clearance for complex, high‑dollar services Verify insurance, benefits, and authorizations across multiple facilities/states Analyze data, prepare reports, and identify process improvement opportunities Contribute to a mission‑driven healthcare environment focused on quality and safety

Requirements

High school diploma or equivalent
2–5 years of experience in financial clearance, scheduling, or patient access
Proficiency with patient registration and accounting systems
Strong knowledge of payer guidelines and verification processes
National certification (HFMA CRCR or NAHAM CHAA) required within one year

Nice To Haves

Associate degree
Experience with complex ancillary testing
Advanced scheduling and insurance mastery

Responsibilities

Obtain and validate insurance information, benefits, authorizations, and pre‑service collections
Research, compile, and analyze data for operational initiatives and reporting
Communicate with patients, physician offices, and clinical teams to ensure accurate pre‑service workflows
Utilize multiple systems to perform verification, generate reports, and create educational materials
Support leadership with data summaries and trend analyses that inform decision‑making
Ensure adherence to organizational policies, confidentiality standards, and compliance guidelines

Benefits

Tuition reimbursement for all full and part-time colleagues effective first day of employment
100% paid tuition for ASN to BSN program (paid directly to learning partner)
Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
Retirement savings account with employer match
Generous paid time off program + 7 paid holidays
Colleague well-being resources
No mandatory overtime
Employee referral incentive program
State of the art equipment, unlimited CEU’s and supportive team approach
Daily Pay