Pre-Sales Screener Representative - Hazelwood
About The Position
CarShield is seeking talent to join its growing Pre-Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have strong communication and customer service skills, solid work ethic, and be motivated by goals and bonus potential! Reporting to the Pre-Sales Screener Manager, this position is responsible for: Collecting key information from prospects, following a scripted professional approach, and facilitating their handoff to the Sales team. Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience. Maintaining current knowledge of products and services offered. Other tasks as assigned.
Requirements
- Ability to work fully on-site.
- Strong attention to detail and the ability to follow directions.
- Ability to present oneself well over the phone.
- Excellent customer service skills.
- Strong communication skills.
- Highly coachable.
- Ability to effectively multi-task.
- Willingness to work 1-2 Saturday(s) per month.
- Experience in a call center a plus (training will be provided).
- Basic computer and typing skills.
- Bilingual (English/Spanish) a plus.
Nice To Haves
- Experience in a call center a plus
- Bilingual (English/Spanish) a plus
Responsibilities
- Collecting key information from prospects, following a scripted professional approach, and facilitating their handoff to the Sales team.
- Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience.
- Maintaining current knowledge of products and services offered.
- Other tasks as assigned.
Benefits
- $17/hour, plus performance bonus! (Average ~$20/hour)
- Group Insurance (Medical, Dental, Vision, Life, etc.)
- 401k with Employer Match
- Paid Time Off at 6 months
- Discounted CarShield policies
- Discounted Tuition at Lindenwood University
- Professional development opportunities
- Basketball, and other recreation available on-site
- Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters)
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
