Pre-Sales Engineer
About The Position
Ubiquiti is a technology company driven by innovation, simplicity, and performance. We build globally adopted platforms across networking, physical security, and beyond—challenging traditional enterprise models with a fundamentally different approach. At Ubiquiti, pre-sales engineering is not a support function—it’s a strategic lever. You’ll work at the intersection of customers, partners, and product, helping define how modern IT infrastructure is designed, deployed, and scaled. We’re looking for a Pre-Sales Engineer who thrives in ambiguity, thinks in systems, and enjoys turning complex, real-world problems into simple, scalable solutions. You’ll work across Ubiquiti’s expanding ecosystem—including routing, switching, security, SD-WAN, cameras, and access control—partnering with enterprise customers, MSPs, and internal teams to design architectures and influence product direction. This is not a traditional, script-driven sales engineering role. You’ll be expected to operate with autonomy, challenge assumptions, and contribute to how UniFi evolves—not just how it’s sold.
Requirements
- Embraces AI and LLMs to scale learning, problem-solving, and creative output efficiently
- Strong technical background required, with a solid foundation in networking concepts preferred
- Clear communicator who can translate complex technical concepts for both technical and executive audiences
- Strategic and systems-oriented thinker who can connect individual problems to broader patterns and solutions
- Comfortable operating in fast-paced, ambiguous environments while engaging with a high volume of customers and partners
Responsibilities
- Own problem discovery and design scalable solutions across networking and physical security, even when requirements are unclear
- Create presentations, demos, and training content that translate complex systems into clear, compelling narratives
- Translate customer and partner needs into structured, actionable feedback that informs product direction
- Scale the Partner Program by onboarding new MSPs/SIs and growing existing partners through repeatable, high-quality deployments
- Support both inbound opportunities and proactive outbound engagement with high-potential customers and partners
- Build and maintain lab environments to test, validate, and refine real-world solutions
Benefits
- Latest Ubiquiti gear to build and maintain a home lab
- Fully paid, high-coverage medical, dental, and vision insurance
- Opportunity to directly influence products used by millions worldwide
- Flexible, hybrid work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
