Call Center - Pre Qualifying Screener

COVERAGEX LLC•Bedford, TX

5h•$18 - $70,000•Onsite

About The Position

CoverageX is a growing leader in the Vehicle Service Contracts industry. We help drivers protect themselves from unexpected vehicle repair costs with reliable coverage and a strong focus on customer satisfaction. We’re looking for motivated, goal-driven individuals to join our dynamic call center team. With an uncapped commission structure, top performers in this role have the ability to earn between $40,000 - $70,000 per year, depending on individual performance.

Requirements

Prior experience in a call center or sales is a plus.
Ability to commute or relocate to Bedford, TX 76054 before starting work (required).
High energy, enthusiasm, and a drive to succeed.
Requires eligibility for a telemarketing license in the state of Texas
Ability to work a 8:00 AM - 5:00 PM CST schedule

Responsibilities

Reach out to prospective customers who have inquired about extended vehicle or home service contracts
Qualify customer interest and connect them with our sales representatives
Answer inbound calls generated from TV commercials, radio ads, and social media channels
Work in a fast-paced, professional, supportive, and fun call center environment
Maintain accurate records of all interactions in the CRM system
Meet daily, weekly, and monthly call and sales activity targets
Handle objections professionally and work to convert leads into opportunities
Provide excellent customer service while representing CoverageX in a professional and friendly manner
Collaborate with team members in a fast-paced, supportive, and engaging call center environment