Pre-Production Specialist

BoxercraftMableton, GA
2dHybrid

About The Position

The Pre-Production Specialist is the key contact between customers and internal teams to ensure orders are accurate, approved, and ready for production. The Pre-Production Specialist will also manage the order processing of key EDI, e-Commerce accounts, and special embellishment programs. This is a full-time, hybrid position in Mableton, GA.

Requirements

  • 3+ years of experience in the apparel embellishment industry
  • Proficiency with various personal computer software applications, including but not limited to Excel, Word, and PowerPoint.
  • Strong problem-solving and analytical skills.
  • Excellent organizational and time‑management abilities
  • Self‑motivated with the ability to take initiative and make sound decisions
  • Clear and effective verbal and written communication skills
  • Strong attention to detail
  • Flexibility to support business needs outside of standard work hours when required
  • Ability to lift up to 50 lbs.

Nice To Haves

  • Associate’s degree; Bachelor's degree preferred
  • Familiarity with ERP systems is a plus.

Responsibilities

  • Serve as liaison between customers and internal departments during the pre-production phase
  • Review and verify work orders, artwork files, and production details prior to release.
  • Coordinate with sales, art, and production teams to ensure all job components are approved and scheduled.
  • Collaborate with the art department to ensure artwork meets embellishment specifications.
  • Assist with quality assurance checks to catch issues before production.
  • Maintain and update databases and internal systems for tracking jobs in the pre-production phase.
  • Handle pre-production changes or issues professionally and promptly.
  • Maintain accurate records of all communications, changes, and approvals in the order management system.
  • Work closely with operations leaders and other teams to coordinate production plans that achieve the company objectives related to customer service, efficient resource/capacity utilization and inventory investment.
  • Handle the order processing for Ecommerce and EDI accounts.
  • Assist with invoice and billing accuracy.
  • Communicate with CS team and/or customers regarding order status.
  • Assist with the development, testing and implementation of improvements to ERP system and other software platforms.

Benefits

  • Competitive Pay
  • Health and Wellness
  • Time away from work
  • Growth and Development
  • Financial planning and wellbeing
  • Extras, discounts, and perks

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

101-250 employees

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