Responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience by assisting with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes. The Coordinator will be part of a multidisciplinary team dedicated to coordination of optimal care for traditional Medicare patients undergoing one of five specified surgical procedures, providing support throughout the patient’s care journey. The Coordinator will be the primary contact for the patient and their family, and they will perform extensive outreach to patients. They will answer patient questions at each step, providing crucial care navigation support for the patient and family. The Coordinator will serve as a central member of the team and provide direct service to both patients and their caregivers. The Coordinator will be responsible for scheduling regular check-in meetings with the patient, and appointments with the CMS TEAM APP as needed. They will schedule, confirm and document all pre-op appointments and goals, and all post-op enrollment and attendance as appropriate. They will work with the patient to complete intakes and assessments, and provide education and coaching support, as well as enrolling patients in education classes. They will also support coordination across all members of the multidisciplinary team.