Pre-Litigation Paralegal - Case Manager

The Thumbs Up Guys•Charleston, SC

17d•Onsite

About The Position

We are a rapidly growing Charleston-based Personal Injury Law Firm. Why you should apply (at a glance) Voted one of the Best Law Firms to Work For in the US in 2023, 2024 & 2025 Competitive benefits Company events Commitment to employee career growth Team focused This is a full-time, in-office position in our headquarters office in North Charleston, South Carolina. You must live in the Charleston, SC area to be considered. We are looking for a candidate who has a focus on empathy, client service, and exceptional organizational skills. Work the case from the time we sign to the time we settle or file Provide top-tier client communication through all phases of the case Exhibit excellent attention to detail while maintaining the files in accordance with firm policies and procedures Complete legal research as needed under the supervision of attorneys Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing counsel, and insurance companies Efficiently complete and stay caught up on tasks Communicate with clients/providers/insurance companies Schedule medical treatment Balance phone calls and disbursing clients You are the client’s main point of contact with the firm and should develop a relationship with the client to ensure an excellent client experience The PI Case Manager’s role is to provide high-level case management and ensure that the client obtains the best medical treatment within the coverage scope. Their role is to maintain continued contact with the client through all stages of the case, from Opening to Settlement.

Requirements

Bachelor's Degree required or 5 plus years in a PI paralegal role
1-2 years of previous law firm experience
Proficient with Microsoft Office
Organizational skills and communication skills are necessary for this position
Ability to type 50 words per minute or faster
Must be tech-savvy and able to work in a fast-paced, cloud-based environment
Great attitude with a focus on collaborative work

Responsibilities

Work the case from the time we sign to the time we settle or file
Provide top-tier client communication through all phases of the case
Exhibit excellent attention to detail while maintaining the files in accordance with firm policies and procedures
Complete legal research as needed under the supervision of attorneys
Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing counsel, and insurance companies
Efficiently complete and stay caught up on tasks
Communicate with clients/providers/insurance companies
Schedule medical treatment
Balance phone calls and disbursing clients
You are the client’s main point of contact with the firm and should develop a relationship with the client to ensure an excellent client experience
The PI Case Manager’s role is to provide high-level case management and ensure that the client obtains the best medical treatment within the coverage scope.
Their role is to maintain continued contact with the client through all stages of the case, from Opening to Settlement.