About The Position

The Pre-Litigation Paralegal Assistant plays an essential role in supporting the pre-litigation legal team by ensuring case files are accurate, complete, and well-organized throughout the early stages of litigation. This position works closely with paralegals and attorneys to manage medical records, billing documentation, liens, and settlement-related materials that directly impact case readiness and outcomes. The ideal candidate is highly detail-oriented, patient with follow-up-driven tasks, and comfortable handling complex documentation while maintaining consistent communication with providers and clients. Success in this role requires strong organizational skills, persistence, and the ability to manage multiple deadlines in a fast-paced legal environment. Candidates who enjoy structured case support work and contributing behind the scenes to successful resolutions will thrive in this position.

Requirements

  • Minimum of 1 year of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies
  • Prior experience in personal injury or pre-litigation environments preferred
  • Microsoft Office Suite
  • Case management systems
  • PDF and document management tools
  • Email and calendar systems
  • Strong attention to detail and accuracy in file management
  • Excellent organizational and documentation skills
  • Strong written and verbal communication skills
  • Ability to follow up persistently with providers and third parties
  • Ability to manage multiple tasks and deadlines simultaneously
  • Comfort handling repetitive follow-up-driven tasks
  • Proficiency with Microsoft Office and case management systems
  • Ability to work collaboratively with paralegals and attorneys
  • Office Hours: 8:30 AM to 5:30 PM EST
  • Location: Remote

Responsibilities

  • Confirm advance costs and value screen subtotals against accounting records
  • Re confirm provider balances when verification exceeds 30 days
  • Calculate health insurance payments and support lien dispute processes
  • Retrieve missing insurance cards from clients when needed
  • Identify health insurance information and subrogation contacts
  • Confirm all bills and payments are accurately reflected in value screens
  • Locate account numbers and verify dates of service and billed amounts
  • Contact medical providers to confirm balances and billing information
  • Review prior file handler notes to verify case accuracy
  • Track response timelines and conduct follow up when responses are delayed
  • Send medical and billing authorizations to providers and collection agencies
  • Support pre litigation paralegals and attorneys with daily case documentation needs
  • Disburse checks and scan copies into the system for record keeping
  • Assist with preparing settlement statements ensuring balances are current
  • Open liens and assist with lien related documentation
  • Request and track reductions and upload all related documentation
  • Cross reference bills between case documents and value screens
  • Confirm payment addresses for providers and insurance carriers
  • Identify missing bills and notify paralegals when documents are needed
  • Complete additional tasks as assigned to support the pre litigation team
  • Scan and properly tag all incoming correspondence into case files
  • Contact clients to confirm addresses for escrow disbursements or office pickup
  • Follow up on escrow items and confirm final payments or balances
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