Pre-Litigation Legal Operations Manager

TopDog Law

1d•Remote

About The Position

The Big Picture: Describe the role and team the candidate will be joining What You'll Do: Team Leadership & Management • Directly manage, mentor, and support pre-litigation paralegals • Assign workloads, monitor performance, and ensure coverage across all teams • Conduct regular check-ins, performance reviews, and coaching sessions • Assist with hiring, onboarding, and training of new paralegals • Foster a collaborative, accountable, and high-performing team culture Pre-Litigation Operations • Oversee case workflows to ensure timely progression • Identify workflow bottlenecks and implement process improvements • Coordinate with attorneys to ensure paralegal support aligns with case strategy • Ensure accurate case documentation, reporting, and data entryProcess Improvement & Compliance • Develop, maintain, and refine standard operating procedures for pre-litigation support • Ensure compliance with firm policies, ethical standards, and jurisdictional requirements • Monitor case metrics and KPIs to evaluate efficiency and performance • Implement best practices to improve productivity, quality control, and client service Process Improvement & Compliance • Develop, maintain, and refine standard operating procedures for pre-litigation support • Ensure compliance with firm policies, ethical standards, and jurisdictional requirements • Monitor case metrics and KPIs to evaluate efficiency and performance • Implement best practices to improve productivity, quality control, and client service Cross-Department Collaboration • Work closely with intake, medical records, demand, litigation, and settlement teams • Serve as a point of contact for operational issues affecting case flow • Communicate staffing needs, workload trends, and operational challenges to leadership

Requirements

5+ years of experience in a law firm environment, with pre-litigation and/or litigation cases
Prior experience managing paralegals or legal support staff required
Strong understanding of personal injury or civil litigation processes (preferred)
Excellent organizational, leadership, and communication skills
Ability to manage competing priorities in a fast-paced environment
Proficiency with case management systems and legal software
Leadership and team development
Process optimization and operational oversight
Strong attention to detail and deadline-driven mindset
Problem-solving and decision-making abilities
Clear and professional communication

Nice To Haves

Strong understanding of personal injury or civil litigation processes (preferred)

Responsibilities

Directly manage, mentor, and support pre-litigation paralegals
Assign workloads, monitor performance, and ensure coverage across all teams
Conduct regular check-ins, performance reviews, and coaching sessions
Assist with hiring, onboarding, and training of new paralegals
Foster a collaborative, accountable, and high-performing team culture
Oversee case workflows to ensure timely progression
Identify workflow bottlenecks and implement process improvements
Coordinate with attorneys to ensure paralegal support aligns with case strategy
Ensure accurate case documentation, reporting, and data entry
Develop, maintain, and refine standard operating procedures for pre-litigation support
Ensure compliance with firm policies, ethical standards, and jurisdictional requirements
Monitor case metrics and KPIs to evaluate efficiency and performance
Implement best practices to improve productivity, quality control, and client service
Work closely with intake, medical records, demand, litigation, and settlement teams
Serve as a point of contact for operational issues affecting case flow
Communicate staffing needs, workload trends, and operational challenges to leadership

Benefits

Join the fastest-growing law firm in the U.S. and be part of a team driven by momentum, innovation, and real impact 🚀
Work fully remote from anywhere, supported by a high-performance culture built on speed, accountability, and results 💻
Do meaningful work that directly contributes to firm growth, client outcomes, and operational excellence
Grow your career quickly with real opportunities for advancement, we promote from within 🪜
Thrive in a culture of innovation focused on continuous improvement, collaboration, and high-quality execution
Benefit from leadership that invests heavily in people, technology, training, and long-term success 🖥️
Earn competitive compensation and strong benefits, including comprehensive medical, dental, vision, life, and protection plans 💵
Receive a 4% 401(k) company match, helping you build long-term financial security from day one 💰
Access company-paid holidays, two floating holidays, and five paid sick days (with rollover up to 10 days)
Enjoy generous paid time off: 120 hours in year one 160 hours beginning your second anniversary 200 hours annually starting your fifth anniversary