Pre-Install Configuration Technician I

Canon U.S.A., Inc.•Irving, TX

25d•$17 - $21•Onsite

About The Position

Are you seeking an opportunity to utilize your hands on skills to work on equipment? In this position you will receive on the job training to configure Canon’s copier equipment in preparation for installation, as well as to conduct basic used equipment evaluations. You will also assist in other Logistics areas as assigned.

Requirements

HS Diploma, GED, or equivalent experience required, plus less than one year of related experience
Degree in Electronics, or equivalent training in Military/Trade School/Industry, with at least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-installation experience is helpful.
Good working knowledge of personal computers, general and office application software
Basic understanding of networking is helpful
Capable of accessing E-support via a computer and other on-line tools
Capable of updating System Software on a Canon connected device
Available to work overtime, as required, which may include weekends.
Logical thinking possessing ability to learn and apply acquired knowledge
Ability to gain working knowledge and aptitude on all current Canon multi functional devices
Good technical and non-technical communication skills
Demonstrate drive, a willingness to learn and is successful at working in a team environment
Demonstrate a positive work attitude
Strong communication skills
Must complete foundational training within first year of employment (Online Pre-Req and classroom training)
Ability to travel to support other regional distribution locations as assigned (valid driver's license and acceptable driving record necessary)
Must be able to frequently lift up to 50 lbs
Must be able to lift up to 75 lbs. with assistance/using a team lift
Frequent kneeling and standing
Potential repetitive use of manual screw drivers

Responsibilities

Perform daily assigned pre-installations and configurations
Maintain appropriate performance metrics i.e. monthly average labor time for service calls, closed service calls, work quality, etc.
Maintain all technical information and assigned Canon property
Obtain equipment training and receive certifications of completion
Communicate well with fellow team members, and other Internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of Used machines
Assist and/or cross train in other Logistics functions as assigned
Consistently follow all documented shop processes and procedures
Maintain shop cleanliness and security
Use chemical solvents

Benefits

Employee referral bonus
Employee discounts
“Dress for Your Day” attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you can’t get anywhere else
medical
dental
vision
401(k) Savings Plan
discretionary profit sharing
discretionary success sharing
educational assistance
recognition programs
vacation