Pre-Construction Consultant

Entrusted•West Palm Beach, FL

16h•$50,000 - $60,000

About The Position

If you’re looking for an opportunity to impact a company by ensuring projects start on the right foot and contributing to the success of a growing restoration business, then Entrusted may be your new work family! We are a family-owned restoration company, and we do work that matters by building trust with our clients when they’ve experienced water damage or property loss. While prior construction or insurance experience is a plus, it is not required. What matters most is a strong work ethic, integrity, a learner’s mindset, and excellent communication skills. What would I be doing? Conduct professional on-site consultations with clients and adjusters to assess damages and set clear expectations. Document damages, sketches, and project details thoroughly within 1 business day of the visit. Present tailored reconstruction solutions and guide clients through the pre-construction phase. Serve as the main point of contact during the estimating and file care process, providing consistent updates. Build and maintain strong relationships with adjusters, insurance professionals, and clients. Monitor project progress during the insurance phase and assist with problem-solving when challenges arise. Ensure seamless handoffs to Project Managers by preparing organized and complete project documentation. Drive to various locations for meetings, site visits, and project assessments. Other duties may be assigned. What does winning look like? Projects are well-organized from the start, with accurate documentation and clear expectations, leading to smooth transitions between team members. Clients feel supported through consistent communication, timely follow-ups, and trusted guidance—reducing cancellations and building loyalty. Relationships with adjusters and insurance professionals are strong, leading to effective collaboration and repeat opportunities. Customer challenges are solved with professionalism and creativity, transforming potential cancellations into successful projects. What skills does it take to win? Strong work ethic & personal accountability Integrity and commitment to doing the right thing Humble learner with a desire for growth Clear and professional communicator (verbal & written) Empathy and strong customer service mindset Time management and organizational skills in a fast-paced environment Technical proficiency (Microsoft/Google Suite, software tools, Xactimate a plus) Ability to adapt, problem-solve, and manage multiple priorities effectively What about compensation and benefits? As a valued team member of Entrusted, we want to give each individual the tools to make a difference, both inside and outside of work. This is why we provide a competitive compensation and benefits package, which includes a number of perks: 50k-60k base compensation 401k retirement program with a 4% company match Health, dental, and vision insurance Company provided life insurance and short / long term disability Paid vacation, paid sick time, paid holidays, and paid paternity/maternity leave Company paid access to Dave Ramsey’s SmartDollar Financial program (including 1 on 1 financial coaching) Gym reimbursement Entrusted is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Requirements

Strong work ethic & personal accountability
Integrity and commitment to doing the right thing
Humble learner with a desire for growth
Clear and professional communicator (verbal & written)
Empathy and strong customer service mindset
Time management and organizational skills in a fast-paced environment
Technical proficiency (Microsoft/Google Suite, software tools, Xactimate a plus)
Ability to adapt, problem-solve, and manage multiple priorities effectively

Nice To Haves

prior construction or insurance experience

Responsibilities

Conduct professional on-site consultations with clients and adjusters to assess damages and set clear expectations.
Document damages, sketches, and project details thoroughly within 1 business day of the visit.
Present tailored reconstruction solutions and guide clients through the pre-construction phase.
Serve as the main point of contact during the estimating and file care process, providing consistent updates.
Build and maintain strong relationships with adjusters, insurance professionals, and clients.
Monitor project progress during the insurance phase and assist with problem-solving when challenges arise.
Ensure seamless handoffs to Project Managers by preparing organized and complete project documentation.
Drive to various locations for meetings, site visits, and project assessments.
Other duties may be assigned.

Benefits

50k-60k base compensation
401k retirement program with a 4% company match
Health, dental, and vision insurance
Company provided life insurance and short / long term disability
Paid vacation, paid sick time, paid holidays, and paid paternity/maternity leave
Company paid access to Dave Ramsey’s SmartDollar Financial program (including 1 on 1 financial coaching)
Gym reimbursement

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