Pre-cert Registration Coordinator, Rehab Support, Full Time, Day Shift

Self Regional Healthcare • Greenwood, SC

115d

About The Position

The position involves completing the registration process for all patients referred for outpatient rehabilitation services. This includes gathering background information, prescriptions for treatment, and verifying medical insurance coverage. The role ensures that patients and caregivers understand the treatment process and completes necessary consent forms, HIPAA notifications, attendance requirements, and patient responsibilities. Additionally, the position requires completing patient releases for medical records and providing documentation to physicians, third-party payers, and other entities as authorized by the patient. The role also involves pre-certifying patient private insurance, workers' compensation, Medicare, Medicaid, and other reimbursement benefits. Information regarding medically indigent assistance programs is provided to patients without medical coverage, and benefits information is clearly communicated in patient records for clinician access. The individual is responsible for maintaining patient records according to approved department procedures, filing charts, and discharging records as needed. In the absence of a patient access specialist, the individual will answer phone calls, complete patient referrals, and schedule appointments. The clerical team is also responsible for maintaining the cleanliness of the desk, office, reception, and lobby areas, and performing other duties as directed by the Operations Coordinator, Manager, or Director.

Requirements

• High school diploma or equivalent.
• Experience in the medical field preferred.
• Good people skills.
• Professional phone etiquette.

Responsibilities

• Completes registration process for patients referred for outpatient rehabilitation services.
• Gathers background information, prescriptions for treatment, and verifies medical insurance coverage.
• Ensures patient/caregiver understanding and completes consent for treatment and HIPAA notifications.
• Completes patient release for medical records and provides documentation to authorized entities.
• Pre-certifies patient private insurance, workers' compensation, Medicare, Medicaid, and other reimbursement benefits.
• Provides information for medically indigent assistance programs to patients without medical coverage.
• Maintains patient records per approved department procedures and files charts as needed.
• Answers phone calls, completes patient referrals, and schedules appointments in the absence of a patient access specialist.
• Maintains cleanliness of desk, office, reception, and lobby areas.
• Performs other duties as directed by Operations Coordinator, Manager, or Director.

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED