This nonexempt position is responsible for obtaining pre-authorization for all Office Visits, Cardiac device services, Imaging, In-Patient, Out- Patient, Catheterization Lab, and ASC (Ambulatory Surgery Center) procedures. This job requires the application and interpretation of insurance medical and payment policies and procedures. The individual must act as an on-site liaison for all departments, referring providers, insurance carriers, and patients for all eligibility and pre-authorization/certification functions. Communicating coverage/benefit determination to patient either in-person or via phone.