About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Details Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. In this role, you will supervise pre-analytic laboratory operations. When you join our team, you will be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. A caregiver in this position works days, 8:00am—5:00pm.

Requirements

  • Bachelor’s Degree 2 years of supervisory or leadership experience 4 years of relative experience OR High School Diploma/GED, 6 years of supervisory or leadership experience, and 4 years of relative experience OR Associate’s Degree, 4 years of supervisory or leadership experience, and 4 years of relative experience
  • Requires standing and walking for extensive periods of time.
  • Occasionally lifts and carries items weighing up to 25 pounds
  • Requires corrected vision and hearing to normal range.
  • Requires dexterity sufficient to operate a computer.
  • May be exposed to hazardous chemicals, biohazards, radioactive materials, etc.
  • Must be able to travel to various Cleveland Clinic sites as needed.
  • Follows standard precautions using personal protective equipment as required.
  • Requires corrected vision and hearing to normal range.
  • Requires dexterity sufficient to operate a computer.
  • May be exposed to hazardous chemicals, biohazards, radioactive materials, etc.
  • Must be able to travel to various Cleveland Clinic sites as needed.

Nice To Haves

  • Phlebotomy
  • Leadership & commercial lab experience

Responsibilities

  • Oversee the Pre-Analytic laboratory or Call Center operations for one or multiple sites.
  • Responsible for all employment related activities, budgets, fiscal performance and adherence to quality and safety guidelines.
  • Supervise and develop a high performing, customer-oriented team.
  • Provide leadership and support staff to perform quality work as outlined by department and Cleveland Clinic policies.
  • Review and ensure the timeliness, accuracy, and quality of work.
  • Ensure proper staffing levels, workflow and ensure efficient utilization of resources.
  • Conduct competency assessments and performance appraisals and maintain appropriate documentation.
  • Review/approve department schedules, paid time off and leave requests.
  • Coordinate hiring, orientation, scheduling, and staff development including continuing education initiatives.
  • Assist with policy and procedure development; ensures compliance.
  • Identify and implement opportunities to improve procedures, processes, speed, quality, and effectiveness.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Number of Employees

5,001-10,000 employees

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