Pre-Analytical Assistant III
About The Position
The Pre-Analytical Assistant III in the Tech Ops Department is responsible for knowing all of the functions of the Pre-Analytical Assistant II, plus additional functions. The Pre-Analytical Assistant III is involved in more complex tasks and responsibilities including but not limited to: Pending Review and Problem Resolution. Automated sortation and aliquoting instrument operation. The Pre-Analytical Assistant III has mastered all duties of the Pre-Analytical Assistant II, and is able to efficiently and effectively work in a self-directed fashion. The person in this position typically has additional responsibilities such as: Possible customer communications Internal training Problem-solving related to special accounts and compliance-related issues Pending review and resolution Operation of automated equipment Within 1 year of hire, proficient in processing electronic orders.
Requirements
- Must have at least 3 years experience in a laboratory environment or a production setting.
- Medical background preferred which includes medical terminology applicable to a clinical laboratory.
- Minimal data entry skills
Nice To Haves
- N/A
Responsibilities
- Responsible for all duties of the Pre-Analytical Assistant III; meets or exceeds productivity and quality standards for Pre-Analytical Assistant I and II tasks [when required]; able to recognize and solve more complex problems on a routine basis.
- Demonstrates a basic understanding of how Specimen Processing and Tech Ops impact testing departments and result quality.
- Demonstrates proficiency and understanding of all job duties and SOP’s related to the Tech Ops department.
- Demonstrates knowledge and an understanding of what resources are available and is able to fill in for any function within the Tech Ops department as necessary.
- Identifies problems with specimen types vs test orders, missing information, improperly positioned bar code labels, with regard to all work processes within Tech Ops.
- With experience and training, is able to perform basic trouble shooting and resolve problems with automated equipment operation.
- Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services.
- Understands complex relationship between test(s) ordered and specimen(s) received.
- Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame.
- Meets quality and productivity standards within 3 months of completing training
- Validates and verifies test orders as needed.
- Trains employees in Tech Ops job functions and may provide on-going training.
- Performs result entry as required for TIQ/TNP resolution.
- Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance.
- Other duties as assigned.
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
